ServerClientThe Business

Windows 7 upgrade tools

Windows 7 is proving as popular as Microsoft could have hoped and you can expect to have customers ask you to upgrade them. What tools are on offer to help you to help them?

   
Fluff

Dirtection Inc: episode 2

fluff-headerThe secret history of fluff - now it’s war...
People often ask me if it’s boring. The job, I mean – cleaning other people’s computers. “Boring?” I say,
“Is white-water rafting boring? Is tightrope walking over Niagara Falls boring? Is swimming naked with man-eating sharks boring?” If they are being honest, they generally say “No,” or “Probably not”. At which point I snap my fingers, affect a smirk of superiority and say, “Pah! Dull as dishwater compared to cleaning computers!”
   
Server

Small Business Server 2008

By the end of this year, the SBS 2008 portfolio will finally officially be out, and it will change some of the decisions that you have to make on your customers’ behalf.

   
Client

Supporting Office 2007: top tips for compatibility and how to make the most of the Ribbon and Quick Access Toolbar

It was a shock when Microsoft unveiled Office 2007 at its Professional Developers Conference in 2005. The reason was the new ribbon user interface (officially called the Office Fluent User Interface), not supplementing but replacing the old drop-down menus. According to Microsoft, the new UI was the outcome of years of research, as described in detail by Group Program Manager Jensen Harris on his blog. Nevertheless, response to the ribbon has been mixed: some users love it, some never get used to it, and pretty much everyone experiences a period of frustration during which familiar features are hard to find.

   
ServerThe Business

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

   
Security

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

   
ServerBusiness Continuity

Setting up Windows Home Server in the office

The stay at home server turns out to be the little server that could, with plenty of business friendly features.
Even the smallest business will find a server useful, whether it’s just for sharing files and connecting them to the Web or delivering applications.

   
ClientClient Resources

The architecture of VDI

The architecture for VDI is really very simple and the basics do not differ between the various VDI vendors. 

   
Client

Do Macs love Exchange?

Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.

   
The Business

Business Intelligence for Small Businesses with SQL Server

In these times of economic uncertainty, it is vital for your customers to understand how their business is performing. Are they losing customers? If so which ones, and are they gaining others? What do the new customers buy?

 

   

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IT EXPERT TOP TIP

There are plenty of technical discussion sites on the Web, but if you're looking for a community where you have a chance to meet other experts and network in person, check out the list of UK technical user groups at http://www.ukusergroups.co.uk/. The new Active Directory User Group (http://adug.co.uk/) is kicking off with a meeting at Microsoft's London office in October, the Windows Server Team (http://winserverteam.org.uk/Default.aspx) is planning meetings in January and Vista Squad
(http://vistasquad.co.uk/), the Microsoft Messaging and Mobility Group (http://www.mmmug.co.uk) and Windows Management User Group (http://wmug.co.uk) are running regular meetings too. read more

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