• Client

    Buying Laptops for Small Business

    The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.
    read more
  • The Business

    Partner Focus: Robert Epstein, Microsoft

    A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.
    read more
Security

Setting up a VPN between two sites

Setting up a VPN between two sites for a small business to create a single network; although the interface will be different for every router, the functions are roughly the same.

   
ServerSecurityTelecoms

Mobile email with Linux email servers

Not every business runs Microsoft Exchange. Maybe the company isn’t based around a Microsoft infrastructure or Exchange is too expensive or they use something else for historical reasons.
   
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
Telecoms

Smartphone data plans for push email and web browsing

Getting a smartphone connected for push email and Web browsing is as easy as signing up for a data plan with an operator and waiting for the network to provision the service. Finding the right data plan for the business can be harder – but it can be more profitable too.
   
Client

Is it time for Vista? Solutions for upgrade problems and advice for deployment and maintenance

Operating systems are constantly being updated. Sometimes it’s to deal with security issues, sometimes to improve performance and sometimes to add new, must have, features.

   
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
Client

Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 
   
SecurityTelecoms

Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

   
Telecoms

Bridging PBX to VoIP using a hardware gateway or VoIP enabled router

The simplest way to bridge between VoIP and conventional telephony systems is by installing a hardware gateway, or a VoIP-enabled router.
   
SecurityClient

PDF Security: obfuscated code, hackers and other threats

Hackers are finding increasingly inventive ways of exploiting holes in Acrobat.
The same rich content that makes PDF so useful to businesses can also make it a security risk. Embedding links, images, tables and media uses JavaScript and that allows PDF files to be exploited as an attack vector for hackers.

   

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IT EXPERT TOP TIP

You want the PCs you support to have the right time for more reasons than keeping the users happy; for one thing, if every PC has a slightly different time, finding which version of a file was updated most recently gets much more complicated. Get your head around the Windows Time Service at http://technet.microsoft.com/en-us/library/cc773013.aspx, get the commands for making a PC get its time from the domain at http://technet.microsoft.com/en-us/library/cc758905.aspx and if you want a an alternative time server use uk.pool.ntp.org to get the time from a random time server in the NTP Pool Project (read about the project at http://www.pool.ntp.org/use.html) read more

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