NetworkClient

Mac printing in a Windows world

When a Mac turns up at a previously Windows customer, one of the things you’ll need to help them do is get it to print to the existing network printers rather than buying a new printer just for the Mac.

   
ServerNetworkBusiness Continuity

Failover, not fall over - how to keep running when the hardware fails

Failure is not an option in business and redundancy is the solution. You can offer customers systems that keep running when the hardware fails.

Server failure used to mean widespread panic and a scramble to find backup tapes and a spare server to restore onto. Inevitably this meant business interruption, user frustration and even data loss. Recovering from a backup can take hours; even planned maintenance can take the server down during business hours leaving users unable to work. Today there is no excuse for this situation.

   
ServerNetworkClient

Managing networks with System Center Essentials 2007

Microsoft’s System Center tools manage everything from updates to virtualisation. Now there’s a version that will help you manage an entire SME from one screen.

   
Server

Monitoring servers remotely

Staying on top of customer servers without making a visit using logs, scripts and consoles – and how Windows Server 2008 helps

   
Business ContinuityThe Business

Setting rates: should you charge the same rates to all IT clients?

Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
   
ServerNetwork

Mining Logs with Splunk

There’s a lot of information floating around in a network, information that’s being written into log files every minute of every day. Those log files that contain everything you need to know about how the systems you’re managing are running, and how they’re responding to the demands of their users.

   
Business Continuity

Database Backup

Databases store the most valuable information for the businesses you work with and they’re the trickiest systems to back up; some of the largest technology companies in the world have got database backup badly wrong. Losing that data can have serious consequences for the business, to say nothing of the embarrassment quotient for you. Here we explain the essentials of backing up and introduce some specialist tools.

   
ServerBusiness Continuity

Turn DPM and Windows Storage Server into an appliance

Combine windows storage server and add windows system center data protection manager and you can get a backup and dr appliance you can build – or a service you can sell.

   
Business Continuity

Protecting against power issues in a small office takes more than picking a UPS

Protect computers from power problems and you can extend their working life as well as avoiding downtime and possible data corruption. Losing data on a laptop or desktop is bad enough, but losing a server to a power surge or power cut can be much more severe, potentially even a threat to the business. Losing a mail server or a major database can lead to serious data corruption that will take you time, perhaps even days, to resolve. During that time, your customer’s business is being impacted, and even if they’ve ignored your advice they’re likely to blame you, so you need to explain the danger and convince them to protect their systems.

   
NetworkClientTelecoms

Managing Skype in business

Skype means free or cheap calls but it’s based on peer-to-peer file sharing principles. How can you tame consumer VoIP tools for use in a business network?

   

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