• Telecoms

    Skype and SIP

    Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.
    read more
  • Telecoms

    BlackBerry without BES

    RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?
    read more
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
Fluff

Dirtection Inc: episode 2

fluff-headerThe secret history of fluff - now it’s war...
People often ask me if it’s boring. The job, I mean – cleaning other people’s computers. “Boring?” I say,
“Is white-water rafting boring? Is tightrope walking over Niagara Falls boring? Is swimming naked with man-eating sharks boring?” If they are being honest, they generally say “No,” or “Probably not”. At which point I snap my fingers, affect a smirk of superiority and say, “Pah! Dull as dishwater compared to cleaning computers!”
   
Client

Support in the cloud

Skip the traffic and use cloud services to proactively support clients without leaving your office.

   
NetworkClientTelecoms

Managing Skype in business

Skype means free or cheap calls but it’s based on peer-to-peer file sharing principles. How can you tame consumer VoIP tools for use in a business network?

   
The Business

Partner Focus: D-Link

IT Expert spoke to Andrew Mulholland, marketing manager at D-LINK, the networking equipment vendor, and asked this channel-focused company how it is winning business from the big names, and how it is boosting its channel programmes.

   
Fluff

The Case of the Headless Corpses, Part 2

In which a crime is solved – and then unsolved again thanks to a piece of mouse fluff.

   
Server

Considerations when installing or upgrading SharePoint

Choosing a server
SharePoint in all its forms has several dependencies, including ASP.NET, IIS and SQL Server. It becomes the default Web site on the server where it is located.

   
Server

Dealing with what’s different in Small Business Server 2008

SBS 2008 has some long-awaited features, including Exchange Server 2007, and it’s far simpler to set up, but it also drops features like firewalling, VPN and some backup options. What do you gain, what do you lose and what do you need to do about it?

   
The Business

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

   
ServerSecurityClient

Application Whitelists

Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?

   

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