• Security

    All-Access Pass

    Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.
    read more
  • Server

    Sharepoint Comes of Age

    Giving your customers a computing environment that will do exactly what they want is one of the best ways to make them happy, and one of the most effective ways to achieve this is with a combination of Microsoft SharePoint and Office.
    read more
ServerThe Business

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

   
SecurityTelecoms

Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

   
The Business

Contract Disputes

EDS-Sky dispute is a warning to all.

   
ServerNetworkBusiness Continuity

Types of Storage

There are three types of storage you can provide to your customers: Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networking (SAN). What you choose will affect the cost, the solution and the levels of support and services you can offer.

   
ServerClient

Spacemonger - pinpoint what’s taking up the space on your hard drives

The best thing about Spacemonger (www.sixty-five.cc/sm, $24.95) isn’t that its intuitive display of how space is used on a hard drive allows you to pinpoint what’s taking up the space on your hard drives in a matter of seconds. The screen area shows a colour-coded and hierarchical treemap where the size of the box for each directory or file is in proportion to the space it takes on the drive. Hover the mouse over any element to see a popup with more detail, and scroll the mouse wheel to zoom down to level of individual files.

   
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
Client

Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 
   
NetworkClient

Macs in a Windows world

Helping your Apple users become full-time network citizens – without doing a lot of extra work

 

We IT professionals are seeing more and more Apple Mac computers on our comfortably Windows-based networks. In the past, it’s been easy to ignore them – after all, in many cases they belonged to just one or two users, none of whom tended to be an influential manager or executive. But today it’s just as likely to be the boss with a new Mac.

   
Fluff

Dirtection Inc: episode 7

In which the Secret Service gets to grips with bonkers boffins and hallucinogenic horseflies.

   
Server

Considerations when installing or upgrading SharePoint

Choosing a server
SharePoint in all its forms has several dependencies, including ASP.NET, IIS and SQL Server. It becomes the default Web site on the server where it is located.

   

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IT EXPERT TOP TIP

2008 Download the Windows Server 2008 Administrative templates from http://www.microsoft.com/downloads/details.aspx?familyid=927fc7e3-853c-410a-acb5-9062c76142fa&displaylang=en&tm to get Group Policy setting information for the items under Administrative Templates.
In Windows Server 2008 and Windows Vista Administrative template files can be either ADMX (language-neutral) files, stored by default in the %Systemroot%\PolicyDefinitions folder or ADML (language-specific) files stored in a language-specific folder within that. read more

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