• Server

    Sharepoint Comes of Age

    Giving your customers a computing environment that will do exactly what they want is one of the best ways to make them happy, and one of the most effective ways to achieve this is with a combination of Microsoft SharePoint and Office.
    read more
  • The Business

    Partner Focus: Robert Epstein, Microsoft

    A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.
    read more
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
ServerThe Business

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

   
ClientClient Resources

Limitations of VDI

Before deploying VDI, it is important to understand the limitations of the technology.

   
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
Business ContinuityThe Business

How to write an IT service-level agreement

A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.

 

 
   
Server

Using SharePoint for document management for the small office

Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based  IT support consultancy Network Fish shows them how to get the most from it.

   
ServerBusiness Continuity

Recovering from mail server disasters

If your best client were to lose their mail server and the emails on it, how crippling would that be? Most businesses both large and small depend on email. If a company relies on email, you need to have the tools and techniques ready to solve their problems for the day disaster strikes.

   
Client

Do Macs love Exchange?

Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.

   
ServerSecurityBusiness Continuity

Backing up: save the data, save the day

All hardware fails – and backup is seen as boring and unreliable. That combination is the perfect opportunity for you to provide a service that provides business continuity and ongoing revenue. But how do you design the right backup system?

   
ServerTelecoms

Configuring and Using the 3CX Skype gateway

Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.

   

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advisor Got a client who wants to make their own Blu-ray discs and needs to know which office PCs they can check them on? (or is honest enough to say they want to watch movies on a plane?) Check what discs they can watch and whether advanced features will work with this Cyberlink utility.
http://www.cyberlink.com/english/support/blu-ray_support/diagnosis.jsp read more

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