ClientThe Business

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

Business Continuity

Sponsored feature - Would the last person out please lock the door

Security is only as strong as its weakest link.
With office space at a premium and ever increasing regulatory demands on retaining information, businesses have had to become more ‘inventive’ when finding somewhere to store their paper filing and archives.
SecurityThe Business

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?


Dirtection Inc: episode 2

fluff-headerThe secret history of fluff - now it’s war...
People often ask me if it’s boring. The job, I mean – cleaning other people’s computers. “Boring?” I say,
“Is white-water rafting boring? Is tightrope walking over Niagara Falls boring? Is swimming naked with man-eating sharks boring?” If they are being honest, they generally say “No,” or “Probably not”. At which point I snap my fingers, affect a smirk of superiority and say, “Pah! Dull as dishwater compared to cleaning computers!”
TelecomsThe Business

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.

Using SharePoint for document management for the small office

Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based  IT support consultancy Network Fish shows them how to get the most from it.


Setting up Blackberry Enterprise Server BES with Exchange 2007

Getting BlackBerry Enterprise Server up and running needn’t be complex, but it can be tedious: here’s how to get BES working with Exchange 2007 in a Windows network.

ClientBusiness Continuity

Recovering and protecting data on Mac and Linux desktops

Make sure all of your clients’ computers have a backup plan, whatever operating system they run.

Business Continuity

Sponsored feature - The Paperless Office – what’s stopping you?

Over the years, the phrase ‘Paperless Office’ has become something of a distant dream to many businesses.

ServerNetworkBusiness Continuity

Storage: Buy, Build or Restore?

Over the last 20 years we have seen the cost of hardware and software plummet. For the most part, smaller companies can now run the same computing solutions as large companies.



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Need to fit more memory, a new hard drive or a replacement optical drive to a Mac? Even if you're experienced with Macs it can be tricky to deal with the range of cases and connectors used in different models, and if you only deal with a handful of Macs across all your clients it’s hard to stay up to date. This site has installation videos going back to the G4 PowerBook and G3 blue&white desktop Mac. read more


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