• Security

    All-Access Pass

    Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.
    read more
  • The Business

    Automated sales tools

    Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?
    read more
The Business

Key Partner Programmes

Microsoft Partner Programme https://partner.microsoft.com/UK/

Signing up as a Microsoft partner gives you access to information, technical and pre-sales support, training (online and locally), certification courseware materials, analyst reports, sales and marketing tools

   
Client

Managing virtualisation for the desktop

Microsoft’s Desktop Optimization Pack includes two virtualisation tools, one for Windows itself and one for individual applications. what is involved with setting these up, and what are the benefits and downsides?

   
Security

Setting up false volumes in TrueCrypt

TrueCrypt is a free tool to create virtual encrypted disks housed within individual files, or a ‘volume within a volume’ – a hidden operating system and set of files that is invisibly housed in an encrypted file.

   
Telecoms

The latest Windows and Blackberry email handsets for business

Almost any phone does email, and there are dozens of Windows Mobile and BlackBerry models around. But if your clients want the latest high-end handsets, which of them are ready to do business?

   
ServerTelecoms

Getting to grips with Exchange 2010

The new Exchange Server is here – is it time to move your clients to the latest version of Microsoft’s messaging platform and how much work does that mean for you?

   
Server

Getting a SAN certificate for Exchange 2007

Exchange 2007 uses SAN certificates, which allow you to mix several different server names in a single certificate. Generating a certificate can be a problem, as the PowerShell command needed to generate the certificate signing request can be long, and unwieldy – and it’s easy enough to make a mistake when typing in part of a long command.

   
Network

Managing and migrating firewalls

Firewalls can provide you with a host of information about what’s going on inside and outside your customer’s network. But that information isn’t necessarily easy to manage and analyse.

   
Client

Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 
   
Server

SQL Server: diagnosing and fixing performance issues

Many SMEs have applications that run on SQL Server. In the more recent versions, SQL Server 2005 and 2008 is largely self tuning so it may well run for months unattended. However, performance issues can still raise their ugly head.

   
ServerNetworkClient

Netbooks: Networking and Managing a Linux portable

Linux netbooks are cheap, popular and probably on a customer site already. How can you connect them to an existing network and make them work with Windows servers and applications?

 
   

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