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Client Resources

Online resources for remote support

Administering Remote Assistance in XP
This article is a little elderly, but remains a handy guide to the Remote Assistance feature in Windows XP. It explains what is required for Remote Assistance to work, in terms of ports, firewalls, and group policy; it also shows how to block it. One thing it does not mention is that Remote Assistance depends on DCOM – see http://support.microsoft.com/kb/300546 for more information on that.
http://technet.microsoft.com/en-us/library/bb456978.aspx

 
NetworkNetwork Resources

How to migrate a firewall

How to  migrate a firewall the ITX how to guide

 
ServerNetworkBusiness Continuity

Storage: Buy, Build or Restore?

Over the last 20 years we have seen the cost of hardware and software plummet. For the most part, smaller companies can now run the same computing solutions as large companies.

   
Client

Do Macs love Exchange?

Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.

 
Security

A smart approach to IP-based video surveillance

The trend towards converged security requires companies to keep their eye on physical premises. Here's how to specify and deploy an IP-based video surveillance solution for your small business clients.

   

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MS-SMB-Report-2009
Microsoft SMB Insight Report (2.2MB)

Because they can respond so quickly as business conditions change,small and midsize companies have an advantage in a volatile and uncertain economic climate".
Steve Ballmer, CEO, Microsoft

IT EXPERT TOP TIP

VisioAutoExt is a library for using Visio 2007 from C#, but even if you don’t want to write your own Visio add-ins it’s a good reference for understanding how you can automate common Visio tasks; get it at http://www.codeplex.com/visioautoext. If you prefer to use VB, http://support.microsoft.com/kb/309603 explains how to use OLE automation in Visio and Boxes and Arrows has an excellent guide to how to use Excel lists as the source for generating Visio diagrams at http://www.boxesandarrows.com/view/automating_diagrams_with_visio. read more

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