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Executive Editor
Mary Branscombe
mary.branscombe@itexpertmag.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Publishing Editor
Julian Jordan
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Head of Media Sales
Gareth Watson
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Art Director

Stephen Peaple
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Technical IT Support London
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tools If you're trying to solve connectivity problems at a customer site, you can ask a colleague back at your office to use ping and traceroute to see how the network appears to the outside world; or you can use the tools at http://www.heise-online.co.uk/networks/nettools/ to do it yourself. There are tools for looking up Mac addresses and calculating subnet masks too. If you need a more detailed trace, http://w3dt.net/tools/pathping has a pathping tool.
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