BlackBerry

Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

Setting up Google Gmail Mobile in Google Apps

With Google Apps businesses can combine the Gmail service with their own domain names. Here’s how to get it up and running and provide mobile email without a mail server.

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

Managing Mobile Devices: Anywhere, Anytime

Remote support is one of those bugbears that is never going to go away. At least with PCs and laptops you know where you are, and remote desktop tools make it easy to log in and take control of a user’s PC. You can grab logs, check files, and see just what your users see.

Working with Blackberry enterprise server 5.0

A new BES brings a very different way of working with BlackBerrys, with a new Web-based administration console that makes life simpler and more complicated at the same time.

BlackBerry without BES

RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?

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Are Microsoft hosted solutions actually good for your business? SBS Guy Dave Overton thinks so and he explains why at http://uksbsguy.com/blogs/doverton/archive/2008/07/19/why-microsoft-partners-should-embrace-s-s-and-still-deliver-on-premise-solutions.aspx. Generally, Dave's blog at http://uksbsguy.com/blogs/doverton/archive/tags/Hosted/default.aspx is a great resource for supporting small business clients on Microsoft platforms - if you're wondering how Office Live compares to SBS or how to make money out of SQL Data Services, he has some interesting - through obviously Microsoft-centric-ideas. read more

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