Quest Object Restore for Active Directory

Systems such as Exchange Server are closely entwined with Windows Active Directory, so customers can experience problems even if the mail server itself is still functioning correctly.

If your local system admin accidentally deletes their GPO, for example, the details of the users and mailboxes will be deleted.

Fortunately, the information isn’t actually erased. Deleted items in Windows Server Active Directory are what is called Tombstoned – essentially put into cold storage for a limited time, and available for recovery. You can get them back using command-line Windows Server Tombstone Reanimation tools, but if you want a nice friendly drag and drop interface where you can see what you’re retrieving and where it’s going to be placed, Quest Software has a free graphical utility called Object Restore for Active Directory. This lets you recover deleted objects in a Windows Server 2003 or Windows Server 2008 environment without rebooting your Domain Controller. The utility lets you view Tombstoned objects in Active Directory and reanimate the deleted users or mailboxes, dropping them back into Active Directory. If you’re recovering mailboxes, you’ll still need to reconnect them to the appropriate user accounts. If you’re using Exchange Server, it has wizards to guide you through the process and it should be relatively pain free.

Restoring a tombstoned object in Quest Object Restore.
Restoring a tombstoned object in Quest Object Restore.

 

 

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IT EXPERT TOP TIP

leave When you add a new user and their email address doesn't show up in the Global Address List, work through the tips and suggestions in the ever-useful Exchangepedia Blog: http://exchangepedia.com/blog/2005/11/new-user-does-not-show-up-in-gal.html
Bulk-add new users with the script here (http://www.exchangepedia.com/blog/2006/11/exchange-server-2007-bulk-creation-of.html) or give existing users mail access (http://exchangepedia.com/blog/2006/12/bulk-mailbox-enabling-users-exchange-shell.html - this also has details for adding multiple meeting rooms as resources). And when an employee gets replaced, the steps at http://exchangepedia.com/blog/2006/03/how-to-reconnect-mailbox-to-another.html make it easy to connect the previous user's mailbox to the new user account so that mail for that job role keeps going to the right place. Reject spam with a custom message Just in case the message you're rejecting comes from a real person, you can have Exchange send a less cryptic message that the default error; it will make your customers look more professional. This blog post http://mostlyexchange.blogspot.com/2006/12/exchange-2003-sp2-imf-tuning.html
explains how - but make sure to keep the 550 error code at the beginning.
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