• Business Continuity

    Database Backup

    Databases store the most valuable information for the businesses you work with and they’re the trickiest systems to back up; some of the largest technology companies in the world have got database backup badly wrong. Losing that data can have serious consequences for the business, to say nothing of the embarrassment quotient for you. Here we explain the essentials of backing up and introduce some specialist tools.
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  • Business Continuity

    Protecting against power issues in a small office takes more than picking a UPS

    Protect computers from power problems and you can extend their working life as well as avoiding downtime and possible data corruption. Losing data on a laptop or desktop is bad enough, but losing a server to a power surge or power cut can be much more severe, potentially even a threat to the business. Losing a mail server or a major database can lead to serious data corruption that will take you time, perhaps even days, to resolve. During that time, your customer’s business is being impacted, and even if they’ve ignored your advice they’re likely to blame you, so you need to explain the danger and convince them to protect their systems.
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ServerBusiness Continuity

Recovering from mail server disasters

If your best client were to lose their mail server and the emails on it, how crippling would that be? Most businesses both large and small depend on email. If a company relies on email, you need to have the tools and techniques ready to solve their problems for the day disaster strikes.

   
ServerNetworkBusiness Continuity

Rebuilding a NAS appliance RAID array

Disks fail, and RAID arrays need rebuilding. Be prepared for the worst – and keep your clients’ data safe.

   
Business ContinuityThe Business

Setting rates: should you charge the same rates to all IT clients?

Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
   
Business Continuity

Sponsored feature - Would the last person out please lock the door

Security is only as strong as its weakest link.
With office space at a premium and ever increasing regulatory demands on retaining information, businesses have had to become more ‘inventive’ when finding somewhere to store their paper filing and archives.
   
ClientBusiness Continuity

Recovering and protecting data on Mac and Linux desktops

Make sure all of your clients’ computers have a backup plan, whatever operating system they run.

   
ServerBusiness Continuity

Setting up Windows Home Server in the office

The stay at home server turns out to be the little server that could, with plenty of business friendly features.
Even the smallest business will find a server useful, whether it’s just for sharing files and connecting them to the Web or delivering applications.

   
Business ContinuityThe Business

How to write an IT service-level agreement

A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.

 

 
   
Business Continuity

Sponsored feature - The Paperless Office – what’s stopping you?

Over the years, the phrase ‘Paperless Office’ has become something of a distant dream to many businesses.

   
ServerBusiness Continuity

Virtualising SBS in the SME: choosing a hypervisor and planning a virtual infrastructure

Virtualisation is a powerful tool. You can use it to consolidate multiple applications on a single piece of hardware, or use several different operating systems at the same time. Often seen solely as the province of the enterprise data centre or the development lab, virtualisation is rapidly becoming a powerful tool for the SME as well, providing new routes to disaster recovery, and helping future-proof legacy applications.

   
ServerBusiness Continuity

Install Virtual Server 2005 R2 with our 16 step tutorial

Virtual Server 2005 R2 SP1 is a good introduction to the world of virtualisation. It’s a free download, and it’ll run on most current hardware — and will support a wide range of legacy and current guest operating systems.

 
   

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