When you add a new user and their email address doesn't show up in the Global Address List, work through the tips and suggestions in the ever-useful Exchangepedia Blog: http://exchangepedia.com/blog/2005/11/new-user-does-not-show-up-in-gal.html
Bulk-add new users with the script here (http://www.exchangepedia.com/blog/2006/11/exchange-server-2007-bulk-creation-of.html) or give existing users mail access (http://exchangepedia.com/blog/2006/12/bulk-mailbox-enabling-users-exchange-shell.html - this also has details for adding multiple meeting rooms as resources). And when an employee gets replaced, the steps at http://exchangepedia.com/blog/2006/03/how-to-reconnect-mailbox-to-another.html make it easy to connect the previous user's mailbox to the new user account so that mail for that job role keeps going to the right place.Reject spam with a custom message Just in case the message you're rejecting comes from a real person, you can have Exchange send a less cryptic message that the default error; it will make your customers look more professional. This blog post http://mostlyexchange.blogspot.com/2006/12/exchange-2003-sp2-imf-tuning.html
explains how - but make sure to keep the 550 error code at the beginning.
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- Business Continuity
Types of Storage
There are three types of storage you can provide to your customers: Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networking (SAN). What you choose will affect the cost, the solution and the levels of support and services you can offer.read more - Business Continuity
Failover, not fall over - how to keep running when the hardware fails
Failure is not an option in business and redundancy is the solution. You can offer customers systems that keep running when the hardware fails. Server failure used to mean widespread panic and a scramble to find backup tapes and a spare server to restore onto. Inevitably this meant business interruption, user frustration and even data loss. Recovering from a backup can take hours; even planned maintenance can take the server down during business hours leaving users unable to work. Today there is no excuse for this situation.read more
Recovering from mail server disasters
If your best client were to lose their mail server and the emails on it, how crippling would that be? Most businesses both large and small depend on email. If a company relies on email, you need to have the tools and techniques ready to solve their problems for the day disaster strikes.
Rebuilding a NAS appliance RAID array
Disks fail, and RAID arrays need rebuilding. Be prepared for the worst – and keep your clients’ data safe.
Setting rates: should you charge the same rates to all IT clients?
Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?Sponsored feature - Would the last person out please lock the door
Security is only as strong as its weakest link.With office space at a premium and ever increasing regulatory demands on retaining information, businesses have had to become more ‘inventive’ when finding somewhere to store their paper filing and archives.
Recovering and protecting data on Mac and Linux desktops
Make sure all of your clients’ computers have a backup plan, whatever operating system they run.
Setting up Windows Home Server in the office
The stay at home server turns out to be the little server that could, with plenty of business friendly features.
Even the smallest business will find a server useful, whether it’s just for sharing files and connecting them to the Web or delivering applications.
How to write an IT service-level agreement
A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.
Sponsored feature - The Paperless Office – what’s stopping you?
Over the years, the phrase ‘Paperless Office’ has become something of a distant dream to many businesses.
Virtualising SBS in the SME: choosing a hypervisor and planning a virtual infrastructure
Virtualisation is a powerful tool. You can use it to consolidate multiple applications on a single piece of hardware, or use several different operating systems at the same time. Often seen solely as the province of the enterprise data centre or the development lab, virtualisation is rapidly becoming a powerful tool for the SME as well, providing new routes to disaster recovery, and helping future-proof legacy applications.
Install Virtual Server 2005 R2 with our 16 step tutorial
Virtual Server 2005 R2 SP1 is a good introduction to the world of virtualisation. It’s a free download, and it’ll run on most current hardware — and will support a wide range of legacy and current guest operating systems.
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Because they can respond so quickly as business conditions change,small and midsize companies have an advantage in a volatile and uncertain economic climate".
Steve Ballmer, CEO, Microsoft
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