tools
If you're trying to solve connectivity problems at a customer site, you can ask a colleague back at your office to use ping and traceroute to see how the network appears to the outside world; or you can use the tools at http://www.heise-online.co.uk/networks/nettools/ to do it yourself. There are tools for looking up Mac addresses and calculating subnet masks too. If you need a more detailed trace, http://w3dt.net/tools/pathping has a pathping tool.
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Client
Managing virtualisation for the desktop
Microsoft’s Desktop Optimization Pack includes two virtualisation tools, one for Windows itself and one for individual applications. what is involved with setting these up, and what are the benefits and downsides?read more -
Client
Remote Support
The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all. read more
Support in the cloud
Skip the traffic and use cloud services to proactively support clients without leaving your office.
Sharepoint Comes of Age
Giving your customers a computing environment that will do exactly what they want is one of the best ways to make them happy, and one of the most effective ways to achieve this is with a combination of Microsoft SharePoint and Office.
Buying Laptops for Small Business
The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.
Application Whitelists
Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?
Protecting Networks
Security is changing: smart clients and remote working mean that the security perimeter is getting closer to the server. How will you protect your clients’ networks tomorrow?
Windows 7 upgrade tools
Windows 7 is proving as popular as Microsoft could have hoped and you can expect to have customers ask you to upgrade them. What tools are on offer to help you to help them?
Managing virtualisation for the desktop
Microsoft’s Desktop Optimization Pack includes two virtualisation tools, one for Windows itself and one for individual applications. what is involved with setting these up, and what are the benefits and downsides?
Do Macs love Exchange?
Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.
Application control with Windows Group Policy Preferences
Get total application control with Windows Group Policy Preferences.
Is Windows 7 Ready for Small Business
The Service Pack 1 rule is a good one for most operating systems, and not because a new version of Windows usually has as many bugs as benefits.
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RECENT COMMENTS
I just followed the instructions provided in this blog and found it quite helpful. Well, I managed t...
I came across your article and firstly want to thank you for an informative piece of writing. I am i...
To echo the other comments here this is an excellent article and much easier than anything I have se...
Nice tutorial but its better to show each and every thing with screen shots
I recomend Sharepoint doc*ment management software http://www.enovapoint.com/jungledoc/sharepoint-do...