• Client

    Do Macs love Exchange?

    Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.
    read more
  • Client

    Blackberry Apps Top Picks

    1. If your clients rack up the airmiles then WorldMate Live is an ideal travel companion. It’ll help manage itineraries, keep track of exchange rates and weather and (if you’re using the premium version) even find alternative flights.
    read more
ClientThe Business

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

   
Client

Blackberry Apps Top Picks

1. If your clients rack up the airmiles then WorldMate Live is an ideal travel companion. It’ll help manage itineraries, keep track of exchange rates and weather and (if you’re using the premium version) even find alternative flights.

   
ServerClient

Congifuring SCE to manage a small business setup


1. Run the SCE configuration tools to discover the servers, PCs and network devices on your client’s network, then build them into management groups.

   
Client

GPO for IE8

If you’re using Active Directory and Group Policies to administer computers on customer networks, suggest they adopt Internet Explorer 8 to get more than 100 new Group Policies that you can use to maintain a stable configuration.

   
ClientTelecoms

Video Conferencing on a Budget

Video conferencing technology has never been so cheap or so effective: what can it do for your small business customers?

 

   
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
ServerNetworkClient

Managing networks with System Center Essentials 2007

Microsoft’s System Center tools manage everything from updates to virtualisation. Now there’s a version that will help you manage an entire SME from one screen.

   
SecurityClient

Offering Consultancy on Email Compliance Issues

If you ask your customers what they know about legislation involving data, the chances are you’ll be horrified by the answers.

   
ClientClient Resources

Lock down shared PCs with Windows SteadyState

When you’re responsible for the smooth running of computers in a small office, one problem you’ll quickly encounter is that of people making changes that cause problems.

   
Client

Deploying Virtual Desktops using VDI and VMware ESX Server

There is no question that 90% of the work in deploying VDI is in the planning and preparation.

   

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IT EXPERT TOP TIP

leave When you add a new user and their email address doesn't show up in the Global Address List, work through the tips and suggestions in the ever-useful Exchangepedia Blog: http://exchangepedia.com/blog/2005/11/new-user-does-not-show-up-in-gal.html
Bulk-add new users with the script here (http://www.exchangepedia.com/blog/2006/11/exchange-server-2007-bulk-creation-of.html) or give existing users mail access (http://exchangepedia.com/blog/2006/12/bulk-mailbox-enabling-users-exchange-shell.html - this also has details for adding multiple meeting rooms as resources). And when an employee gets replaced, the steps at http://exchangepedia.com/blog/2006/03/how-to-reconnect-mailbox-to-another.html make it easy to connect the previous user's mailbox to the new user account so that mail for that job role keeps going to the right place. Reject spam with a custom message Just in case the message you're rejecting comes from a real person, you can have Exchange send a less cryptic message that the default error; it will make your customers look more professional. This blog post http://mostlyexchange.blogspot.com/2006/12/exchange-2003-sp2-imf-tuning.html
explains how - but make sure to keep the 550 error code at the beginning.
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