CRM

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

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IT EXPERT TOP TIP

  businesses Governance, risk and compliance aren't just for big business, and they're not just a burden of red tape. The better the governance, risk and compliance policies of a company, the better it does at business. This guidance from the IT Policy Compliance Group is specifically written for small business; take a look to see what you should be recommending strategically. http://www.itpolicycompliance.com/guidance/smb_special_interests/ read more

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