CTI

Bridging PBX to VoIP using a hardware gateway or VoIP enabled router

The simplest way to bridge between VoIP and conventional telephony systems is by installing a hardware gateway, or a VoIP-enabled router.

Unplugging the PBX to sell a VoIP installation or hosted VoIP

Unless your clients have just returned from a stint on Mars, there is every chance they will already have used VoIP, though they may not call it that. VoIP, or Internet telephony, has been one of the undoubted technology success stories of the last few years. Skype alone claims 200 million users, many of whom work in small and mid-sized businesses.

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

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None of your customers are complaining about viruses, their network being slow or strange things happening on their new PDAs and laptops; is it time to take the afternoon off? Maybe, but before you do, make sure things will look as good next week by making sure you know what you’re defending against. Microsoft has a set of resources at http://technet.microsoft.com/en-us/security/cc514043.aspx covering the current threat landscape and showing ways to help protect your clients and their customers, including analyses of data collected from millions of users, strategies, mitigations and countermeasures. read more

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