exchange

Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

Recovering from mail server disasters

If your best client were to lose their mail server and the emails on it, how crippling would that be? Most businesses both large and small depend on email. If a company relies on email, you need to have the tools and techniques ready to solve their problems for the day disaster strikes.

Offering Consultancy on Email Compliance Issues

If you ask your customers what they know about legislation involving data, the chances are you’ll be horrified by the answers.

Managing networks with System Center Essentials 2007

Microsoft’s System Center tools manage everything from updates to virtualisation. Now there’s a version that will help you manage an entire SME from one screen.

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

Backing up Exchange

Like any other database, Exchange needs a little TLC if you want to recover from any downtime.

Do Macs love Exchange?

Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.

BlackBerry without BES

RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?

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IT EXPERT TOP TIP

tools If you're trying to solve connectivity problems at a customer site, you can ask a colleague back at your office to use ping and traceroute to see how the network appears to the outside world; or you can use the tools at http://www.heise-online.co.uk/networks/nettools/ to do it yourself. There are tools for looking up Mac addresses and calculating subnet masks too. If you need a more detailed trace, http://w3dt.net/tools/pathping has a pathping tool.
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