Backup software
Simplification is the most important thing when designing a backup system. Look for software that runs across all the operating systems you are backing up and that has the right agents and plug-ins for the applications your customer uses.
If two drives fail in a RAID 5 array, you lose data. RAID 6 promises more protection and better performance.
If you’re using Active Directory and Group Policies to administer computers on customer networks, suggest they adopt Internet Explorer 8 to get more than 100 new Group Policies that you can use to maintain a stable configuration.
The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.
The trend towards converged security requires companies to keep their eye on physical premises. Here's how to specify and deploy an IP-based video surveillance solution for your small business clients.
Security back at the top of the exec agenda
In the wake of the recent Sony Playstation hack, Amazon EC2 outage and Epsilon data theft, information security is once again back in the news – for all the wrong reasons.
All hardware fails – and backup is seen as boring and unreliable. That combination is the perfect opportunity for you to provide a service that provides business continuity and ongoing revenue. But how do you design the right backup system?
If you don’t think of HP for storage, think again: nearly half of all the disk drives manufactured worldwide are sold by HP.
Make sure all of your clients’ computers have a backup plan, whatever operating system they run.
| Microsoft Partner Programme | http://partner.microsoft.com/UK/ |
| Dell PartnerDirect | http://partner.euro.dell.com/M.. |
| HP PartnerONE | http://h41320.www4.hp.com/c.. |
| IBM PartnerWorld | http://www-01.ibm.com/p.. |
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Steve Ballmer, CEO, Microsoft
Security is really about putting the right information in the right place for the right people, stopping the wrong people getting at it – and making sure the right people don’t move it into the wrong place while they’re trying to get their job done. Forget the statistics about lost USB sticks; the vast majority of data loss is down to someone who wanted to get the information they needed from A to B when the system isn’t designed to do that even though B is what’s going to make the business money.
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