ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
Business Continuity

Designing a backup plan

Work through these steps when you first engage with a customer over a backup plan.

   
ClientTelecoms

Setup Mobile email with Lotus Domino

You can deliver email from Lotus Domino Server 8.0 to smartphones in several ways, but if you want push email it’s going to take more work.

There are a variety of ways you can give users access to email and personal information that’s hosted on Lotus Domino Server 8.0 from their mobile phone. What you’ll pick for a given customer depends on the mobile operating system and Internet browser on the specific devices they use.
   
Business Continuity

Lessons in Space and Time

Sponsored Feature - Filing cabinets cost money  
When financial climates take a turn for the worse, businesses look for ways to reduce overheads, maximise resources, and increase profitability.
   
Business Continuity

Protecting against power issues in a small office takes more than picking a UPS

Protect computers from power problems and you can extend their working life as well as avoiding downtime and possible data corruption. Losing data on a laptop or desktop is bad enough, but losing a server to a power surge or power cut can be much more severe, potentially even a threat to the business. Losing a mail server or a major database can lead to serious data corruption that will take you time, perhaps even days, to resolve. During that time, your customer’s business is being impacted, and even if they’ve ignored your advice they’re likely to blame you, so you need to explain the danger and convince them to protect their systems.

   
The Business

Microsoft Support Lifecycle

Microsoft Support Lifecycle
When a new service pack is released, Microsoft will provide either 24 months of support for the previous service pack (for Windows) or 12 months for all other products. Keep an eye on what will need updating when, to stay in support.

   
ServerSecurityTelecoms

Stopping Spam for Exchange Users

Spam doesn’t have to be a way of life; add to the built-in spam tools in Exchange Server with services that can almost banish spam from the inbox.

   
Fluff

Dirtection Inc: episode 1

There are 322 types of keyboard fluff. This is the story of one of them.

If it hadn’t been for the piece of fluff, the whole business with the horseflies, the vicar and the postmistress might have turned out very differently. It was a particularly interesting piece of fluff, as it happens, which is why I stole it. Well, I’m not sure ‘steal’ is quite the right word, really. More a case of borrowing. I would have given it back if asked. But, as is so often the case with fluff, nobody asked.
   
ClientTelecoms

Video Conferencing on a Budget

Video conferencing technology has never been so cheap or so effective: what can it do for your small business customers?

 

   
ServerNetworkBusiness Continuity

Storage: Buy, Build or Restore?

Over the last 20 years we have seen the cost of hardware and software plummet. For the most part, smaller companies can now run the same computing solutions as large companies.

   

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IT EXPERT TOP TIP

If you're supporting en users who need to transfer files by FTP occasionally, explaining how to use FTP every time can get frustrating. Map an FTP site as a custom network location and they can do it through the familiar Explorer window. If you only have a couple of machines you can choose Tools >Map Network Drive… in Explorer and click the link 'Connect to a Web site that you can use to store your documents and pictures' to open a wizard that creates a network location. Select 'Choose a custom network location', type in the FTP address and fill in the user name and password. You can also create mapped drives and network places on the Environment tab of the user's Active Directory object - but if you have a lot of users to set up, put it in the logon script for the user profile under Active Directory Users and Computers.
If you're running into problems with Group Policy Objects, check this handy summary of the rules at http://support.microsoft.com/kb/555991/en-us. read more

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Welcome

Security is really about putting the right information in the right place for the right people, stopping the wrong people getting at it – and making sure the right people don’t move it into the wrong place while they’re trying to get their job done. Forget the statistics about lost USB sticks; the vast majority of data loss is down to someone who wanted to get the information they needed from A to B when the system isn’t designed to do that even though B is what’s going to make the business money.

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