• Client

    Support in the cloud

    Skip the traffic and use cloud services to proactively support clients without leaving your office.
    read more
  • Security

    Application Whitelists

    Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?
    read more
Security

Controlling anti-social networking – a guide to blocking employees access to Facebook, MySpace and more.

Right now, your customers’ employees are looking at Facebook and surfing MySpace. If that doesn’t worry their employers, it should.

Social networking has only gained popularity in the last three or four years, but it is generating the same concerns that instant messaging did at the start of the decade.

   
Client

Support in the cloud

Skip the traffic and use cloud services to proactively support clients without leaving your office.

   
Server

Monitoring servers remotely

Staying on top of customer servers without making a visit using logs, scripts and consoles – and how Windows Server 2008 helps

   
ServerSecurityNetwork

Security in the Virtual world

Many organisations need help expanding their data security policies to embrace virtual IT environments

   
Client

Supporting Office 2007: top tips for compatibility and how to make the most of the Ribbon and Quick Access Toolbar

It was a shock when Microsoft unveiled Office 2007 at its Professional Developers Conference in 2005. The reason was the new ribbon user interface (officially called the Office Fluent User Interface), not supplementing but replacing the old drop-down menus. According to Microsoft, the new UI was the outcome of years of research, as described in detail by Group Program Manager Jensen Harris on his blog. Nevertheless, response to the ribbon has been mixed: some users love it, some never get used to it, and pretty much everyone experiences a period of frustration during which familiar features are hard to find.

   
Fluff

Dirtection Inc: episode 2

fluff-headerThe secret history of fluff - now it’s war...
People often ask me if it’s boring. The job, I mean – cleaning other people’s computers. “Boring?” I say,
“Is white-water rafting boring? Is tightrope walking over Niagara Falls boring? Is swimming naked with man-eating sharks boring?” If they are being honest, they generally say “No,” or “Probably not”. At which point I snap my fingers, affect a smirk of superiority and say, “Pah! Dull as dishwater compared to cleaning computers!”
   
Server

The Exchange 2007 Management Shell

The Exchange Management Console gives you a quick and easy way of working with your Exchange 2007 server, but it’s the Management Shell that unleashes the full potential of Exchange 2007.

   
TelecomsThe Business

Unplugging the PBX to sell a VoIP installation or hosted VoIP

Unless your clients have just returned from a stint on Mars, there is every chance they will already have used VoIP, though they may not call it that. VoIP, or Internet telephony, has been one of the undoubted technology success stories of the last few years. Skype alone claims 200 million users, many of whom work in small and mid-sized businesses.

   
ServerBusiness Continuity

Recovering from mail server disasters

If your best client were to lose their mail server and the emails on it, how crippling would that be? Most businesses both large and small depend on email. If a company relies on email, you need to have the tools and techniques ready to solve their problems for the day disaster strikes.

   
The Business

Partner Focus: D-Link

IT Expert spoke to Andrew Mulholland, marketing manager at D-LINK, the networking equipment vendor, and asked this channel-focused company how it is winning business from the big names, and how it is boosting its channel programmes.

   

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IT EXPERT TOP TIP

2008 Download the Windows Server 2008 Administrative templates from http://www.microsoft.com/downloads/details.aspx?familyid=927fc7e3-853c-410a-acb5-9062c76142fa&displaylang=en&tm to get Group Policy setting information for the items under Administrative Templates.
In Windows Server 2008 and Windows Vista Administrative template files can be either ADMX (language-neutral) files, stored by default in the %Systemroot%\PolicyDefinitions folder or ADML (language-specific) files stored in a language-specific folder within that. read more

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