Managing Mobile Devices: Anywhere, Anytime

Remote support is one of those bugbears that is never going to go away. At least with PCs and laptops you know where you are, and remote desktop tools make it easy to log in and take control of a user’s PC. You can grab logs, check files, and see just what your users see.

Working with Blackberry enterprise server 5.0

A new BES brings a very different way of working with BlackBerrys, with a new Web-based administration console that makes life simpler and more complicated at the same time.

Turn DPM and Windows Storage Server into an appliance

Combine windows storage server and add windows system center data protection manager and you can get a backup and dr appliance you can build – or a service you can sell.

Buying Laptops for Small Business

The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

How to spoof a MAC address (and why)

MAC spoofing is one of those odd tricks: it’s not very useful most of the time (and it can be extremely awkward in a well-managed environment) but sometimes it’s the only technique that will solve the problem.

Using vCenter Converter in standalone mode

Taking physical machines and making them virtual is a complex task. That’s why you’ll need tools like VMware’s vCenter Converter to handle the conversion.

Dirtection Inc: episode 3

In which a bit of fluff yields up its terrible secret!

Ethel works in Admin. I generally see her at 11 o’clock in the morning and half-past three in the afternoon. We meet by the drinks machine in the foyer of Building C. The machine dispenses a tasteless brown liquid

Dealing with spam in Exchange 2007

Spam isn’t just annoying - it’s a security risk and a prime source of malware and phishing attacks. The new version of Exchange has more effective tools to keep it at bay.

Replicating Active Directory

This is one of the easiest systems to add redundancy to. Active Directory contains all the information about your customer’s users and machines. If this fails, and you have no backup, they have a problem.