• Telecoms

    Skype and SIP

    Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.
    read more
  • Network

    Should you move customers to 802.11n?

    802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?
    read more
The BusinessThe Business Resources

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.

   
Network

Airmagnet Wireless Spectrum Analyser

AirMedic is spectrum analysis software designed to help you plan a Wi-Fi network deployment by identifying nearby sources of radio frequency activity which may interfere and affect network per-formance.

   
Business Continuity

Lessons in Space and Time

Sponsored Feature - Filing cabinets cost money  
When financial climates take a turn for the worse, businesses look for ways to reduce overheads, maximise resources, and increase profitability.
   
Business Continuity

Designing a backup plan

Work through these steps when you first engage with a customer over a backup plan.

   
Telecoms

Skype and SIP

Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.

   
TelecomsThe Business

Unplugging the PBX to sell a VoIP installation or hosted VoIP

Unless your clients have just returned from a stint on Mars, there is every chance they will already have used VoIP, though they may not call it that. VoIP, or Internet telephony, has been one of the undoubted technology success stories of the last few years. Skype alone claims 200 million users, many of whom work in small and mid-sized businesses.

   
Business Continuity

Backup Tools

Backup software
Simplification is the most important thing when designing a backup system. Look for software that runs across all the operating systems you are backing up and that has the right agents and plug-ins for the applications your customer uses.

   
Security

Controlling anti-social networking – a guide to blocking employees access to Facebook, MySpace and more.

Right now, your customers’ employees are looking at Facebook and surfing MySpace. If that doesn’t worry their employers, it should.

Social networking has only gained popularity in the last three or four years, but it is generating the same concerns that instant messaging did at the start of the decade.

   
Client

Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 
   
TelecomsThe Business

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.
   

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IT EXPERT TOP TIP

Are Microsoft hosted solutions actually good for your business? SBS Guy Dave Overton thinks so and he explains why at http://uksbsguy.com/blogs/doverton/archive/2008/07/19/why-microsoft-partners-should-embrace-s-s-and-still-deliver-on-premise-solutions.aspx. Generally, Dave's blog at http://uksbsguy.com/blogs/doverton/archive/tags/Hosted/default.aspx is a great resource for supporting small business clients on Microsoft platforms - if you're wondering how Office Live compares to SBS or how to make money out of SQL Data Services, he has some interesting - through obviously Microsoft-centric-ideas. read more

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