• Telecoms

    Skype and SIP

    Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.
    read more
  • Network

    Should you move customers to 802.11n?

    802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?
    read more
Network

Optimising wireless access for the small business - tips for site surveying and analysis

Most people share the same idea of Office Hell. A plain, bland and featureless big room, with open desks that give no privacy or peace. At best, a maze of little cubicles with walls no higher than five feet eight, no door and no ceilings.

   
Server

Using SharePoint for document management for the small office

Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based  IT support consultancy Network Fish shows them how to get the most from it.

   
The Business

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

   
Security

Setting up a VPN between two sites

Setting up a VPN between two sites for a small business to create a single network; although the interface will be different for every router, the functions are roughly the same.

   
ClientThe Business

Buying Laptops for Small Business

The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.

   
Server

Building clusters with Windows Server 2008

Microsoft has upgraded the Cluster Service in enhanced-capability editions of Windows Server 2008 and the whole process of creating and managing clusters has been made much simpler.

   
Security

Danger, USB!

USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?

   
Business Continuity

Staying up while you recover: Double-Take Cloud provides easy server protection

Building a backup and disaster recovery service can be time consuming and costly. You need access to a data centre where you can site racks, servers, storage and have sufficient bandwidth to support the service. Alternatively, you could just take advantage of the cloud and leave your cloud supplier to take care of all that.

   
ServerTelecoms

Configuring and Using the 3CX Skype gateway

Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.

   
ServerNetworkBusiness Continuity

Types of Storage

There are three types of storage you can provide to your customers: Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networking (SAN). What you choose will affect the cost, the solution and the levels of support and services you can offer.

   

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