Staying on top of customer servers without making a visit using logs, scripts and consoles – and how Windows Server 2008 helps
We IT professionals are seeing more and more Apple Mac computers on our comfortably Windows-based networks. In the past, it’s been easy to ignore them – after all, in many cases they belonged to just one or two users, none of whom tended to be an influential manager or executive. But today it’s just as likely to be the boss with a new Mac.
Operating your PC when you’re logged in with an Administrator account is an inherently insecure thing to do. If you’re a user with highly-elevated privileges across multiple machines or an entire Active Directory domain, running your everyday processing with these privileges can be dangerous to the point of negligence.
Remote backup services can offer the speed of disk, the security of tape, and the simplicity of a consumer service. But how do you ensure that remote backup services comply with your clients’ data policies and integrate with their existing IT set-ups?
What you need to keep customer networks running; free network management tools perform basic tasks on smaller networks but pay-for tools give you more data and customisation options.
Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.
Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.
Keep track of customer servers and workstations with this remote monitoring and management software.
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