Most people share the same idea of Office Hell. A plain, bland and featureless big room, with open desks that give no privacy or peace. At best, a maze of little cubicles with walls no higher than five feet eight, no door and no ceilings.
Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based IT support consultancy Network Fish shows them how to get the most from it.
Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.
The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.
USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?
Building a backup and disaster recovery service can be time consuming and costly. You need access to a data centre where you can site racks, servers, storage and have sufficient bandwidth to support the service. Alternatively, you could just take advantage of the cloud and leave your cloud supplier to take care of all that.
Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.
There are three types of storage you can provide to your customers: Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networking (SAN). What you choose will affect the cost, the solution and the levels of support and services you can offer.
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