• The Business

    Understanding Licensing

    Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help
    read more
  • The Business

    Social networking for your business

    Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?
    read more
Network

Network monitoring is good for business

What you need to keep customer networks running; free network management tools perform basic tasks on smaller networks but pay-for tools give you more data and customisation options.

   
ServerNetwork

Document management with Microsoft Search Server

Storage is cheap and it’s easy to create documents, so most companies have tens or hundreds of thousands of documents on the computers in their companies. So how do your customers find a document on a particular topic? The worrying answer is probably that they can’t...

   
The Business

Let financing take the strain

Customers are looking for alternatives to bank loans and retained capital to fund IT purchases. Leasing and vendor finance is one option, but how should IT consultants navigate the financial maze?
   
ServerNetwork

Hosting Remote Applications over the Internet with Terminal Services

Giving small business users the applications they want, available everywhere? It’s actually easier than you think. With the release of Windows Server 2008, the venerable Terminal Services gains a host of new capabilities.

 

   
The Business

Key Partner Programmes

Microsoft Partner Programme https://partner.microsoft.com/UK/

Signing up as a Microsoft partner gives you access to information, technical and pre-sales support, training (online and locally), certification courseware materials, analyst reports, sales and marketing tools

   
The Business

Death and ever-more complicated taxes

January 1, 2010 saw the first of five sets of annual changes intended to cut down on VAT fraud and ease cross-border commerce within the EU. Ignorance is perilous…

   
Client

Do Macs love Exchange?

Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.

   
Fluff

The Case of the Headless Corpses, Part 1

Three dead bodies, a locked room and a piece of mouse fluff – all in a day’s work for Dirtection Inc.

   
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
SecurityNetwork

Secure Remote Access with SSL VPNs

What to look for when choosing an SSL VPN appliance for small business customers
Secure sockets layer (SSL) virtual private network (VPN) software has been around for a long time, but it is only relatively recently that is has been delivered on dedicated hardware appliances that specialise in hosting remote access, with many of those devices aimed squarely at the SMB market.

   

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IT EXPERT TOP TIP

tools If you're trying to solve connectivity problems at a customer site, you can ask a colleague back at your office to use ping and traceroute to see how the network appears to the outside world; or you can use the tools at http://www.heise-online.co.uk/networks/nettools/ to do it yourself. There are tools for looking up Mac addresses and calculating subnet masks too. If you need a more detailed trace, http://w3dt.net/tools/pathping has a pathping tool.
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