In which a crime is solved – and then unsolved again thanks to a piece of mouse fluff.
Social networking has only gained popularity in the last three or four years, but it is generating the same concerns that instant messaging did at the start of the decade.
It was a shock when Microsoft unveiled Office 2007 at its Professional Developers Conference in 2005. The reason was the new ribbon user interface (officially called the Office Fluent User Interface), not supplementing but replacing the old drop-down menus. According to Microsoft, the new UI was the outcome of years of research, as described in detail by Group Program Manager Jensen Harris on his blog. Nevertheless, response to the ribbon has been mixed: some users love it, some never get used to it, and pretty much everyone experiences a period of frustration during which familiar features are hard to find.
All hardware fails – and backup is seen as boring and unreliable. That combination is the perfect opportunity for you to provide a service that provides business continuity and ongoing revenue. But how do you design the right backup system?
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