• Network

    Network monitoring is good for business

    What you need to keep customer networks running; free network management tools perform basic tasks on smaller networks but pay-for tools give you more data and customisation options.
    read more
  • Security

    Application Whitelists

    Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?
    read more
ServerTelecoms

BlackBerry without BES

RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?

   
ServerSecurityClient

Application Whitelists

Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?

   
ServerClient

Getting to grips with VDI

Virtual Desktop Infrastructure (VDI) is being promoted as the solution to all that ails the desktop. The truth is somewhat different.

   
Server

Monitoring servers remotely

Staying on top of customer servers without making a visit using logs, scripts and consoles – and how Windows Server 2008 helps

   
Business Continuity

Protecting against power issues in a small office takes more than picking a UPS

Protect computers from power problems and you can extend their working life as well as avoiding downtime and possible data corruption. Losing data on a laptop or desktop is bad enough, but losing a server to a power surge or power cut can be much more severe, potentially even a threat to the business. Losing a mail server or a major database can lead to serious data corruption that will take you time, perhaps even days, to resolve. During that time, your customer’s business is being impacted, and even if they’ve ignored your advice they’re likely to blame you, so you need to explain the danger and convince them to protect their systems.

   
Business ContinuityThe Business

How to write an IT service-level agreement

A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.

 

 
   
Telecoms

Smartphone data plans for push email and web browsing

Getting a smartphone connected for push email and Web browsing is as easy as signing up for a data plan with an operator and waiting for the network to provision the service. Finding the right data plan for the business can be harder – but it can be more profitable too.
   

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