• Security

    Danger, USB!

    USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?
    read more
  • The Business

    Contract Disputes

    EDS-Sky dispute is a warning to all.
    read more
ServerTelecoms

Working with Blackberry enterprise server 5.0

A new BES brings a very different way of working with BlackBerrys, with a new Web-based administration console that makes life simpler and more complicated at the same time.

   
Business ContinuityThe Business

How to write an IT service-level agreement

A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.

 

 
   
Telecoms

Smartphone data plans for push email and web browsing

Getting a smartphone connected for push email and Web browsing is as easy as signing up for a data plan with an operator and waiting for the network to provision the service. Finding the right data plan for the business can be harder – but it can be more profitable too.
   
The Business

Understanding Licensing

Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help

   
Security

Danger, USB!

USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?

   
ServerSecurityClient

Centralising anti-virus protection for business

Disinfectant for the desktop, with less swabbing. Many small businesses’ anti-virus software strategies are a mess: here’s how you look after it for them, with minimal fuss.

   
ServerTelecoms

Setting up Blackberry Enterprise Server BES with Exchange 2007

Getting BlackBerry Enterprise Server up and running needn’t be complex, but it can be tedious: here’s how to get BES working with Exchange 2007 in a Windows network.

   

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IT EXPERT TOP TIP

If you're supporting en users who need to transfer files by FTP occasionally, explaining how to use FTP every time can get frustrating. Map an FTP site as a custom network location and they can do it through the familiar Explorer window. If you only have a couple of machines you can choose Tools >Map Network Drive… in Explorer and click the link 'Connect to a Web site that you can use to store your documents and pictures' to open a wizard that creates a network location. Select 'Choose a custom network location', type in the FTP address and fill in the user name and password. You can also create mapped drives and network places on the Environment tab of the user's Active Directory object - but if you have a lot of users to set up, put it in the logon script for the user profile under Active Directory Users and Computers.
If you're running into problems with Group Policy Objects, check this handy summary of the rules at http://support.microsoft.com/kb/555991/en-us. read more

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