• Client

    Support in the cloud

    Skip the traffic and use cloud services to proactively support clients without leaving your office.
    read more
  • Network

    Should you move customers to 802.11n?

    802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?
    read more
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
The Business

How to get paid on time

Get your payment terms straight from the start and follow up on invoices professionally to deal with problem payers

   
The Business

Partner Focus: Robert Epstein, Microsoft

A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.

   
The Business

Understanding Licensing

Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help

   
ServerTelecoms

Setting up Blackberry Enterprise Server BES with Exchange 2007

Getting BlackBerry Enterprise Server up and running needn’t be complex, but it can be tedious: here’s how to get BES working with Exchange 2007 in a Windows network.

   
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
ServerServer Resources

What you can do with the second SBS server licence

Small Business Server Premium Edition comes with a licence for a second server (running Windows Server 2008 rather than SBS).

   

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