Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.
Remote backup services can offer the speed of disk, the security of tape, and the simplicity of a consumer service. But how do you ensure that remote backup services comply with your clients’ data policies and integrate with their existing IT set-ups?
Virtualisation is a powerful tool. You can use it to consolidate multiple applications on a single piece of hardware, or use several different operating systems at the same time. Often seen solely as the province of the enterprise data centre or the development lab, virtualisation is rapidly becoming a powerful tool for the SME as well, providing new routes to disaster recovery, and helping future-proof legacy applications.
Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based IT support consultancy Network Fish shows them how to get the most from it.
Storage is cheap and it’s easy to create documents, so most companies have tens or hundreds of thousands of documents on the computers in their companies. So how do your customers find a document on a particular topic? The worrying answer is probably that they can’t...
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