• The Business

    Partner Focus: Peter-Hortensius-Lenovo

    The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.
    read more
  • The Business

    Social networking for your business

    Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?
    read more
ServerTelecoms

BlackBerry without BES

RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?

   
SecurityClient

PDF Security: obfuscated code, hackers and other threats

Hackers are finding increasingly inventive ways of exploiting holes in Acrobat.
The same rich content that makes PDF so useful to businesses can also make it a security risk. Embedding links, images, tables and media uses JavaScript and that allows PDF files to be exploited as an attack vector for hackers.

   
NetworkClientThe Business

Saving power, saving money with a green energy audit: cut printer costs and create power plans

Cold mornings and the clocks going back are going to put up heating and lighting bills for businesses as winter draws in, but increasingly IT is putting up the electricity bill too. Power prices have increased significantly this year and it’s not yet clear whether they have peaked. Offer customers a power audit that covers printing, servers, desktop PCs, storage and peripherals or include it when you’re planning a new deployment to sweeten the deal — and try it out in your own office to find out how much you can save by managing IT power.

 
   
Fluff

Dirtection Inc: episode 3

In which a bit of fluff yields up its terrible secret!

Ethel works in Admin. I generally see her at 11 o’clock in the morning and half-past three in the afternoon. We meet by the drinks machine in the foyer of Building C. The machine dispenses a tasteless brown liquid

   
Telecoms

Unified Comms for Small Business with Office Communication Server

Office Communication Server isn’t for every small business and it isn’t always straightforward to implement, but when it’s a good fit the rich features offer obvious benefits you can sell.

   
ClientClient Resources

Lock down shared PCs with Windows SteadyState

When you’re responsible for the smooth running of computers in a small office, one problem you’ll quickly encounter is that of people making changes that cause problems.

   
Client

Managing virtualisation for the desktop

Microsoft’s Desktop Optimization Pack includes two virtualisation tools, one for Windows itself and one for individual applications. what is involved with setting these up, and what are the benefits and downsides?

   
Business Continuity

Backing up Exchange

Like any other database, Exchange needs a little TLC if you want to recover from any downtime.

   
Security

Controlling anti-social networking – a guide to blocking employees access to Facebook, MySpace and more.

Right now, your customers’ employees are looking at Facebook and surfing MySpace. If that doesn’t worry their employers, it should.

Social networking has only gained popularity in the last three or four years, but it is generating the same concerns that instant messaging did at the start of the decade.

   
The Business

Partner Focus: Robert Epstein, Microsoft

A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.

   

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IT EXPERT TOP TIP

VisioAutoExt is a library for using Visio 2007 from C#, but even if you don’t want to write your own Visio add-ins it’s a good reference for understanding how you can automate common Visio tasks; get it at http://www.codeplex.com/visioautoext. If you prefer to use VB, http://support.microsoft.com/kb/309603 explains how to use OLE automation in Visio and Boxes and Arrows has an excellent guide to how to use Excel lists as the source for generating Visio diagrams at http://www.boxesandarrows.com/view/automating_diagrams_with_visio. read more

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