Partner Focus: Robert Epstein, Microsoft

A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.

Virtualising SBS in the SME: choosing a hypervisor and planning a virtual infrastructure

Virtualisation is a powerful tool. You can use it to consolidate multiple applications on a single piece of hardware, or use several different operating systems at the same time. Often seen solely as the province of the enterprise data centre or the development lab, virtualisation is rapidly becoming a powerful tool for the SME as well, providing new routes to disaster recovery, and helping future-proof legacy applications.

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

The Case of the Headless Corpses, Part 2

In which a crime is solved – and then unsolved again thanks to a piece of mouse fluff.

Setting up SANmelody to create your own Storage Fabric

Setting up SANmelody to create your own storage fabric

When you install the operating system on the storage server do not format the disks you will use for storage, just initialise them. The storage software will take care of everything else.

Dirtection Inc: episode 6

All-Access Pass

Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.

How to migrate a firewall

How to  migrate a firewall the ITX how to guide

Recovering and protecting data on Mac and Linux desktops

Make sure all of your clients’ computers have a backup plan, whatever operating system they run.