• Client

    Support in the cloud

    Skip the traffic and use cloud services to proactively support clients without leaving your office.
    read more
  • Telecoms

    Skype and SIP

    Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.
    read more
Fluff

Dirtection Inc: episode 1

There are 322 types of keyboard fluff. This is the story of one of them.

If it hadn’t been for the piece of fluff, the whole business with the horseflies, the vicar and the postmistress might have turned out very differently. It was a particularly interesting piece of fluff, as it happens, which is why I stole it. Well, I’m not sure ‘steal’ is quite the right word, really. More a case of borrowing. I would have given it back if asked. But, as is so often the case with fluff, nobody asked.
   
The Business

HP Partner Focus, Garry Veale | Video Interview

If you don’t think of HP for storage, think again: nearly half of all the disk drives manufactured worldwide are sold by HP. 

   
The Business

Partner Focus: Peter-Hortensius-Lenovo

The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.

   
SecurityNetworkClient

Protecting Networks

Security is changing: smart clients and remote working mean that the security perimeter is getting closer to the server. How will you protect your clients’ networks tomorrow?

   
Server

Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

   
ServerClient

Getting to grips with VDI

Virtual Desktop Infrastructure (VDI) is being promoted as the solution to all that ails the desktop. The truth is somewhat different.

   
NetworkClientThe Business

Saving power, saving money with a green energy audit: cut printer costs and create power plans

Cold mornings and the clocks going back are going to put up heating and lighting bills for businesses as winter draws in, but increasingly IT is putting up the electricity bill too. Power prices have increased significantly this year and it’s not yet clear whether they have peaked. Offer customers a power audit that covers printing, servers, desktop PCs, storage and peripherals or include it when you’re planning a new deployment to sweeten the deal — and try it out in your own office to find out how much you can save by managing IT power.

 
   
Network

Network monitoring is good for business

What you need to keep customer networks running; free network management tools perform basic tasks on smaller networks but pay-for tools give you more data and customisation options.

   
ServerSecurityTelecoms

Stopping Spam for Exchange Users

Spam doesn’t have to be a way of life; add to the built-in spam tools in Exchange Server with services that can almost banish spam from the inbox.

   
Client

Managing virtualisation for the desktop

Microsoft’s Desktop Optimization Pack includes two virtualisation tools, one for Windows itself and one for individual applications. what is involved with setting these up, and what are the benefits and downsides?

   

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You want the PCs you support to have the right time for more reasons than keeping the users happy; for one thing, if every PC has a slightly different time, finding which version of a file was updated most recently gets much more complicated. Get your head around the Windows Time Service at http://technet.microsoft.com/en-us/library/cc773013.aspx, get the commands for making a PC get its time from the domain at http://technet.microsoft.com/en-us/library/cc758905.aspx and if you want a an alternative time server use uk.pool.ntp.org to get the time from a random time server in the NTP Pool Project (read about the project at http://www.pool.ntp.org/use.html) read more

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