• Server

    Sharepoint Comes of Age

    Giving your customers a computing environment that will do exactly what they want is one of the best ways to make them happy, and one of the most effective ways to achieve this is with a combination of Microsoft SharePoint and Office.
    read more
  • The Business

    Partner Focus: Peter-Hortensius-Lenovo

    The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.
    read more
Fluff

Dirtection Inc: episode 7

In which the Secret Service gets to grips with bonkers boffins and hallucinogenic horseflies.

   
ServerTelecoms

Getting to grips with Exchange 2010

The new Exchange Server is here – is it time to move your clients to the latest version of Microsoft’s messaging platform and how much work does that mean for you?

   
The Business

Business Intelligence for Small Businesses with SQL Server

In these times of economic uncertainty, it is vital for your customers to understand how their business is performing. Are they losing customers? If so which ones, and are they gaining others? What do the new customers buy?

 

   
Network

Should you move customers to 802.11n?

802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?

   
SecurityClient

PDF Security: obfuscated code, hackers and other threats

Hackers are finding increasingly inventive ways of exploiting holes in Acrobat.
The same rich content that makes PDF so useful to businesses can also make it a security risk. Embedding links, images, tables and media uses JavaScript and that allows PDF files to be exploited as an attack vector for hackers.

   
Security

Setting up false volumes in TrueCrypt

TrueCrypt is a free tool to create virtual encrypted disks housed within individual files, or a ‘volume within a volume’ – a hidden operating system and set of files that is invisibly housed in an encrypted file.

   
ServerNetworkBusiness Continuity

Rebuilding a NAS appliance RAID array

Disks fail, and RAID arrays need rebuilding. Be prepared for the worst – and keep your clients’ data safe.

   
Network

Exchange 2007 safe list aggregation

You can give Exchange 2007 a little spam-fighting help by enlisting all the copies of Outlook on your client’s network.

   
Business ContinuityThe Business

Setting rates: should you charge the same rates to all IT clients?

Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
   
Business Continuity

Database Backup

Databases store the most valuable information for the businesses you work with and they’re the trickiest systems to back up; some of the largest technology companies in the world have got database backup badly wrong. Losing that data can have serious consequences for the business, to say nothing of the embarrassment quotient for you. Here we explain the essentials of backing up and introduce some specialist tools.

   

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Need to fit more memory, a new hard drive or a replacement optical drive to a Mac? Even if you're experienced with Macs it can be tricky to deal with the range of cases and connectors used in different models, and if you only deal with a handful of Macs across all your clients it’s hard to stay up to date. This site has installation videos going back to the G4 PowerBook and G3 blue&white desktop Mac.
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