• Network

    Network monitoring is good for business

    What you need to keep customer networks running; free network management tools perform basic tasks on smaller networks but pay-for tools give you more data and customisation options.
    read more
  • The Business

    Social networking for your business

    Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?
    read more
SecurityThe Business

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?

   
Client

Is Windows 7 Ready for Small Business

The Service Pack 1 rule is a good one for most operating systems, and not because a new version of Windows usually has as many bugs as benefits.

   
Security

All-Access Pass

Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.

   
The Business

Microsoft Support Lifecycle

Microsoft Support Lifecycle
When a new service pack is released, Microsoft will provide either 24 months of support for the previous service pack (for Windows) or 12 months for all other products. Keep an eye on what will need updating when, to stay in support.

   
Fluff

Dirtection Inc: episode 6

In which the vicar delivers a sermon and the rogue cleaning operative delivers the coup de grace.
The keyboard cleaning profession seldom takes one into ecclesiastical circles, so I’m not sure if it is considered normal for vicars to sit stark naked upon gargoyles while delivering sermons through a megaphone.
   
ClientTelecoms

Setup Mobile email with Lotus Domino

You can deliver email from Lotus Domino Server 8.0 to smartphones in several ways, but if you want push email it’s going to take more work.

There are a variety of ways you can give users access to email and personal information that’s hosted on Lotus Domino Server 8.0 from their mobile phone. What you’ll pick for a given customer depends on the mobile operating system and Internet browser on the specific devices they use.
   
ServerNetwork

Mining Logs with Splunk

There’s a lot of information floating around in a network, information that’s being written into log files every minute of every day. Those log files that contain everything you need to know about how the systems you’re managing are running, and how they’re responding to the demands of their users.

   
Network

Exchange 2007 safe list aggregation

You can give Exchange 2007 a little spam-fighting help by enlisting all the copies of Outlook on your client’s network.

   
ServerNetworkBusiness Continuity

Rebuilding a NAS appliance RAID array

Disks fail, and RAID arrays need rebuilding. Be prepared for the worst – and keep your clients’ data safe.

   
Server

Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

   

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IT EXPERT TOP TIP

If you're supporting en users who need to transfer files by FTP occasionally, explaining how to use FTP every time can get frustrating. Map an FTP site as a custom network location and they can do it through the familiar Explorer window. If you only have a couple of machines you can choose Tools >Map Network Drive… in Explorer and click the link 'Connect to a Web site that you can use to store your documents and pictures' to open a wizard that creates a network location. Select 'Choose a custom network location', type in the FTP address and fill in the user name and password. You can also create mapped drives and network places on the Environment tab of the user's Active Directory object - but if you have a lot of users to set up, put it in the logon script for the user profile under Active Directory Users and Computers.
If you're running into problems with Group Policy Objects, check this handy summary of the rules at http://support.microsoft.com/kb/555991/en-us. read more

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