• The Business

    Understanding Licensing

    Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help
    read more
  • Security

    Danger, USB!

    USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?
    read more
The Business

Partner Focus: Aamir Paul, Dell

Aamir Paul, director, Advanced Systems Group SMB, EMEA, at Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.

   
Business Continuity

Lessons in Space and Time

Sponsored Feature - Filing cabinets cost money  
When financial climates take a turn for the worse, businesses look for ways to reduce overheads, maximise resources, and increase profitability.
   
Business Continuity

Sponsored feature - Would the last person out please lock the door

Security is only as strong as its weakest link.
With office space at a premium and ever increasing regulatory demands on retaining information, businesses have had to become more ‘inventive’ when finding somewhere to store their paper filing and archives.
   
SecurityThe Business

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?

   
ServerSecurityTelecoms

Mobile email with Linux email servers

Not every business runs Microsoft Exchange. Maybe the company isn’t based around a Microsoft infrastructure or Exchange is too expensive or they use something else for historical reasons.
   
The Business

Microsoft Support Lifecycle

Microsoft Support Lifecycle
When a new service pack is released, Microsoft will provide either 24 months of support for the previous service pack (for Windows) or 12 months for all other products. Keep an eye on what will need updating when, to stay in support.

   
SecurityNetwork

Secure Remote Access with SSL VPNs

What to look for when choosing an SSL VPN appliance for small business customers
Secure sockets layer (SSL) virtual private network (VPN) software has been around for a long time, but it is only relatively recently that is has been delivered on dedicated hardware appliances that specialise in hosting remote access, with many of those devices aimed squarely at the SMB market.

   
ServerNetworkBusiness Continuity

Raid 6 Storage

If two drives fail in a RAID 5 array, you lose data. RAID 6 promises more protection and better performance.

   
ServerTelecoms

Working with Blackberry enterprise server 5.0

A new BES brings a very different way of working with BlackBerrys, with a new Web-based administration console that makes life simpler and more complicated at the same time.

   
Security

A smart approach to IP-based video surveillance

The trend towards converged security requires companies to keep their eye on physical premises. Here's how to specify and deploy an IP-based video surveillance solution for your small business clients.

   

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IT EXPERT TOP TIP

tools If you're trying to solve connectivity problems at a customer site, you can ask a colleague back at your office to use ping and traceroute to see how the network appears to the outside world; or you can use the tools at http://www.heise-online.co.uk/networks/nettools/ to do it yourself. There are tools for looking up Mac addresses and calculating subnet masks too. If you need a more detailed trace, http://w3dt.net/tools/pathping has a pathping tool.
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