• The Business

    Partner Focus: Peter-Hortensius-Lenovo

    The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.
    read more
  • The Business

    Automated sales tools

    Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?
    read more
Server

How, why and when to defragment your Windows Server disks

Servers are particularly susceptible to file fragmentation as they deal with multiple requests from a wide range of users and often have more complicated drive setups such as RAIDs and SANs.

   
Telecoms

Unified Comms for Small Business with Office Communication Server

Office Communication Server isn’t for every small business and it isn’t always straightforward to implement, but when it’s a good fit the rich features offer obvious benefits you can sell.

   
ServerThe Business

GFI tools for management

Keep track of customer servers and workstations with this remote monitoring and management software.

   
Server

Set up event subscriptions in Windows 2008

Set up an event subscription between two Windows Server 2008 systems

   
Security

Setting up a VPN between two sites

Setting up a VPN between two sites for a small business to create a single network; although the interface will be different for every router, the functions are roughly the same.

   
Business Continuity

Backup Tools

Backup software
Simplification is the most important thing when designing a backup system. Look for software that runs across all the operating systems you are backing up and that has the right agents and plug-ins for the applications your customer uses.

   
Telecoms

Bridging PBX to VoIP using a hardware gateway or VoIP enabled router

The simplest way to bridge between VoIP and conventional telephony systems is by installing a hardware gateway, or a VoIP-enabled router.
   
SecurityClient

Deploying and supporting XP SP3: use our expert tips to resolve incompatibility and installation issues

The third service pack (SP3) for Windows XP was released in May this year and while it’s a relatively stable and straightforward cumulative upgrade, there are some minor installation issues that you’ll want to be aware of before you roll it out — and if SP3 is already there, they might already be generating support calls.

   
SecurityNetwork

Configuring routers correctly

Your client needs a router to connect them to the Internet – but unless it is configured correctly, it could represent a significant security loophole.

   
The Business

How to get paid on time

Get your payment terms straight from the start and follow up on invoices professionally to deal with problem payers

   

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IT EXPERT TOP TIP

Need to fit more memory, a new hard drive or a replacement optical drive to a Mac? Even if you're experienced with Macs it can be tricky to deal with the range of cases and connectors used in different models, and if you only deal with a handful of Macs across all your clients it’s hard to stay up to date. This site has installation videos going back to the G4 PowerBook and G3 blue&white desktop Mac.
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