• The Business

    Partner Focus: Peter-Hortensius-Lenovo

    The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.
    read more
  • The Business

    Social networking for your business

    Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?
    read more
SecurityClient

Get better security with Vista by implementing best practices for using User Account Control - UAC

Operating your PC when you’re logged in with an Administrator account is an inherently insecure thing to do. If you’re a user with highly-elevated privileges across multiple machines or an entire Active Directory domain, running your everyday processing with these privileges can be dangerous to the point of negligence.

   
ServerThe Business

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

   
Security

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

   
SecurityNetwork

Secure Remote Access with SSL VPNs

What to look for when choosing an SSL VPN appliance for small business customers
Secure sockets layer (SSL) virtual private network (VPN) software has been around for a long time, but it is only relatively recently that is has been delivered on dedicated hardware appliances that specialise in hosting remote access, with many of those devices aimed squarely at the SMB market.

   
ClientClient Resources

Limitations of VDI

Before deploying VDI, it is important to understand the limitations of the technology.

   
Server

Set up event subscriptions in Windows 2008

Set up an event subscription between two Windows Server 2008 systems

   
Business ContinuityThe Business

Setting rates: should you charge the same rates to all IT clients?

Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
   
Fluff

The Case of the Headless Corpses, Part 1

Three dead bodies, a locked room and a piece of mouse fluff – all in a day’s work for Dirtection Inc.

   
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
The BusinessThe Business Resources

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.

   

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