• Telecoms

    BlackBerry without BES

    RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?
    read more
  • Network

    Should you move customers to 802.11n?

    802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?
    read more
SecurityClient

Offering Consultancy on Email Compliance Issues

If you ask your customers what they know about legislation involving data, the chances are you’ll be horrified by the answers.

   
Security

Setting up a VPN between two sites

Setting up a VPN between two sites for a small business to create a single network; although the interface will be different for every router, the functions are roughly the same.

   
ServerNetwork

Mining Logs with Splunk

There’s a lot of information floating around in a network, information that’s being written into log files every minute of every day. Those log files that contain everything you need to know about how the systems you’re managing are running, and how they’re responding to the demands of their users.

   
Security

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

   
SecurityNetworkBusiness Continuity

Backup goes online and offsite

Remote backup services can offer the speed of disk, the security of tape, and the simplicity of a consumer service. But how do you ensure that remote backup services comply with your clients’ data policies and integrate with their existing IT set-ups?

   
Client

Is it time for Vista? Solutions for upgrade problems and advice for deployment and maintenance

Operating systems are constantly being updated. Sometimes it’s to deal with security issues, sometimes to improve performance and sometimes to add new, must have, features.

   
ServerSecurityClient

Centralising anti-virus protection for business

Disinfectant for the desktop, with less swabbing. Many small businesses’ anti-virus software strategies are a mess: here’s how you look after it for them, with minimal fuss.

   
Server

Monitoring servers remotely

Staying on top of customer servers without making a visit using logs, scripts and consoles – and how Windows Server 2008 helps

   
ServerTelecoms

Getting to grips with Exchange 2010

The new Exchange Server is here – is it time to move your clients to the latest version of Microsoft’s messaging platform and how much work does that mean for you?

   
ServerTelecoms

Managing Mobile Devices: Anywhere, Anytime

Remote support is one of those bugbears that is never going to go away. At least with PCs and laptops you know where you are, and remote desktop tools make it easy to log in and take control of a user’s PC. You can grab logs, check files, and see just what your users see.

   

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Need to reset a Windows Mobile handset? This list covers about a dozen phones; if yours isn't here, try holding different combinations of buttons as you restart or power up.
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