What you need to keep customer networks running; free network management tools perform basic tasks on smaller networks but pay-for tools give you more data and customisation options.
Cold mornings and the clocks going back are going to put up heating and lighting bills for businesses as winter draws in, but increasingly IT is putting up the electricity bill too. Power prices have increased significantly this year and it’s not yet clear whether they have peaked. Offer customers a power audit that covers printing, servers, desktop PCs, storage and peripherals or include it when you’re planning a new deployment to sweeten the deal — and try it out in your own office to find out how much you can save by managing IT power.
Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.
Skip the traffic and use cloud services to proactively support clients without leaving your office.
Giving small business users the applications they want, available everywhere? It’s actually easier than you think. With the release of Windows Server 2008, the venerable Terminal Services gains a host of new capabilities.
Remote backup services can offer the speed of disk, the security of tape, and the simplicity of a consumer service. But how do you ensure that remote backup services comply with your clients’ data policies and integrate with their existing IT set-ups?
Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?
Dealing with end-of-life hardware can be a burden for it consultants, but managing recycling and trade-ins for clients provides a business opportunity, as well as a chance to help the environment.
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