• Telecoms

    Managing iPhone with Apple’s Tools

    Keeping IOS under Control in a Business Network
    read more
  • Security

    All-Access Pass

    Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.
    read more
The Business

How to get paid on time

Get your payment terms straight from the start and follow up on invoices professionally to deal with problem payers

   
SecurityNetwork

Secure Remote Access with SSL VPNs

What to look for when choosing an SSL VPN appliance for small business customers
Secure sockets layer (SSL) virtual private network (VPN) software has been around for a long time, but it is only relatively recently that is has been delivered on dedicated hardware appliances that specialise in hosting remote access, with many of those devices aimed squarely at the SMB market.

   
Server

How, why and when to defragment your Windows Server disks

Servers are particularly susceptible to file fragmentation as they deal with multiple requests from a wide range of users and often have more complicated drive setups such as RAIDs and SANs.

   
The Business

Death and ever-more complicated taxes

January 1, 2010 saw the first of five sets of annual changes intended to cut down on VAT fraud and ease cross-border commerce within the EU. Ignorance is perilous…

   
SecurityNetwork

Configuring routers correctly

Your client needs a router to connect them to the Internet – but unless it is configured correctly, it could represent a significant security loophole.

   
ClientTelecoms

Video Conferencing on a Budget

Video conferencing technology has never been so cheap or so effective: what can it do for your small business customers?

 

   
SecurityClient

Deploying and supporting XP SP3: use our expert tips to resolve incompatibility and installation issues

The third service pack (SP3) for Windows XP was released in May this year and while it’s a relatively stable and straightforward cumulative upgrade, there are some minor installation issues that you’ll want to be aware of before you roll it out — and if SP3 is already there, they might already be generating support calls.

   
Business Continuity

Designing a backup plan

Work through these steps when you first engage with a customer over a backup plan.

   
Server

Monitoring servers remotely

Staying on top of customer servers without making a visit using logs, scripts and consoles – and how Windows Server 2008 helps

   
The BusinessThe Business Resources

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.

   

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IT EXPERT TOP TIP

None of your customers are complaining about viruses, their network being slow or strange things happening on their new PDAs and laptops; is it time to take the afternoon off? Maybe, but before you do, make sure things will look as good next week by making sure you know what you’re defending against. Microsoft has a set of resources at http://technet.microsoft.com/en-us/security/cc514043.aspx covering the current threat landscape and showing ways to help protect your clients and their customers, including analyses of data collected from millions of users, strategies, mitigations and countermeasures. read more

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