• Security

    All-Access Pass

    Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.
    read more
  • Telecoms

    Stopping Spam for Exchange Users

    Spam doesn’t have to be a way of life; add to the built-in spam tools in Exchange Server with services that can almost banish spam from the inbox.
    read more
Client

Supporting Office 2007: top tips for compatibility and how to make the most of the Ribbon and Quick Access Toolbar

It was a shock when Microsoft unveiled Office 2007 at its Professional Developers Conference in 2005. The reason was the new ribbon user interface (officially called the Office Fluent User Interface), not supplementing but replacing the old drop-down menus. According to Microsoft, the new UI was the outcome of years of research, as described in detail by Group Program Manager Jensen Harris on his blog. Nevertheless, response to the ribbon has been mixed: some users love it, some never get used to it, and pretty much everyone experiences a period of frustration during which familiar features are hard to find.

   
Business Continuity

Lessons in Space and Time

Sponsored Feature - Filing cabinets cost money  
When financial climates take a turn for the worse, businesses look for ways to reduce overheads, maximise resources, and increase profitability.
   
ServerNetworkBusiness Continuity

Raid 6 Storage

If two drives fail in a RAID 5 array, you lose data. RAID 6 promises more protection and better performance.

   
NetworkClient

Mac printing in a Windows world

When a Mac turns up at a previously Windows customer, one of the things you’ll need to help them do is get it to print to the existing network printers rather than buying a new printer just for the Mac.

   
Fluff

Dirtection Inc: episode 6

In which the vicar delivers a sermon and the rogue cleaning operative delivers the coup de grace.
The keyboard cleaning profession seldom takes one into ecclesiastical circles, so I’m not sure if it is considered normal for vicars to sit stark naked upon gargoyles while delivering sermons through a megaphone.
   
SecurityNetworkBusiness Continuity

Backup goes online and offsite

Remote backup services can offer the speed of disk, the security of tape, and the simplicity of a consumer service. But how do you ensure that remote backup services comply with your clients’ data policies and integrate with their existing IT set-ups?

   
The Business

Understanding Licensing

Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help

   
ClientBusiness Continuity

Recovering and protecting data on Mac and Linux desktops

Make sure all of your clients’ computers have a backup plan, whatever operating system they run.

   
ServerSecurityClient

Centralising anti-virus protection for business

Disinfectant for the desktop, with less swabbing. Many small businesses’ anti-virus software strategies are a mess: here’s how you look after it for them, with minimal fuss.

   
Server

SQL Server Alternatives

We’ve talked mostly about SQL Server mainly because Microsoft has focused not just on enterprise level BI, but also on the needs of smaller companies. David Hobbs-Mallyon, SQL Server product manager, claims: ‘Right from the start, Microsoft has

   

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IT EXPERT TOP TIP

If you're supporting en users who need to transfer files by FTP occasionally, explaining how to use FTP every time can get frustrating. Map an FTP site as a custom network location and they can do it through the familiar Explorer window. If you only have a couple of machines you can choose Tools >Map Network Drive… in Explorer and click the link 'Connect to a Web site that you can use to store your documents and pictures' to open a wizard that creates a network location. Select 'Choose a custom network location', type in the FTP address and fill in the user name and password. You can also create mapped drives and network places on the Environment tab of the user's Active Directory object - but if you have a lot of users to set up, put it in the logon script for the user profile under Active Directory Users and Computers.
If you're running into problems with Group Policy Objects, check this handy summary of the rules at http://support.microsoft.com/kb/555991/en-us. read more

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