• Telecoms

    Skype and SIP

    Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.
    read more
  • Telecoms

    BlackBerry without BES

    RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?
    read more
Security

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

   
The Business

How to get paid on time

Get your payment terms straight from the start and follow up on invoices professionally to deal with problem payers

   
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
ServerNetworkBusiness Continuity

Setting up SANmelody to create your own Storage Fabric

Setting up SANmelody to create your own storage fabric


When you install the operating system on the storage server do not format the disks you will use for storage, just initialise them. The storage software will take care of everything else.

   
The Business

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

   
Telecoms

Unified Comms for Small Business with Office Communication Server

Office Communication Server isn’t for every small business and it isn’t always straightforward to implement, but when it’s a good fit the rich features offer obvious benefits you can sell.

   
Network

Dealing with spam in Exchange 2007

Spam isn’t just annoying - it’s a security risk and a prime source of malware and phishing attacks. The new version of Exchange has more effective tools to keep it at bay.

   
Network

Should you move customers to 802.11n?

802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?

   
Fluff

Dirtection Inc: episode 3

In which a bit of fluff yields up its terrible secret!

Ethel works in Admin. I generally see her at 11 o’clock in the morning and half-past three in the afternoon. We meet by the drinks machine in the foyer of Building C. The machine dispenses a tasteless brown liquid

   
Telecoms

The latest Windows and Blackberry email handsets for business

Almost any phone does email, and there are dozens of Windows Mobile and BlackBerry models around. But if your clients want the latest high-end handsets, which of them are ready to do business?

   

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You don't have to go to the conference to see the vmworld sessions; many of them are available free on the Web. Virtualising Exchange (http://www.vmworld.com/vmworld/static/sessions/2008/europe/AP03.html) and VMware Site Recovery manager (http://www.vmworld.com/vmworld/static/sessions/2008/europe/BC01.html) are well worth a look. The Expert Sessions at http://www.vmworld.com/vmworld/community/experts?src=NEWS_08Q3_VMW_OTHER_VMWORLDCOMNEWS_EXPERTS cover third-party tools for VMware.
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