ServerSecurityBusiness Continuity

Backing up: save the data, save the day

All hardware fails – and backup is seen as boring and unreliable. That combination is the perfect opportunity for you to provide a service that provides business continuity and ongoing revenue. But how do you design the right backup system?

   
SecurityNetwork

Configuring routers correctly

Your client needs a router to connect them to the Internet – but unless it is configured correctly, it could represent a significant security loophole.

   
The Business

Partner Focus: Aamir Paul, Dell

Aamir Paul, director, Advanced Systems Group SMB, EMEA, at Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.

   
Business Continuity

Designing a backup plan

Work through these steps when you first engage with a customer over a backup plan.

   
Business Continuity

Backup Tools

Backup software
Simplification is the most important thing when designing a backup system. Look for software that runs across all the operating systems you are backing up and that has the right agents and plug-ins for the applications your customer uses.

   
ServerTelecoms

BlackBerry without BES

RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?

   
TelecomsThe Business

Unplugging the PBX to sell a VoIP installation or hosted VoIP

Unless your clients have just returned from a stint on Mars, there is every chance they will already have used VoIP, though they may not call it that. VoIP, or Internet telephony, has been one of the undoubted technology success stories of the last few years. Skype alone claims 200 million users, many of whom work in small and mid-sized businesses.

   
The Business

Let financing take the strain

Customers are looking for alternatives to bank loans and retained capital to fund IT purchases. Leasing and vendor finance is one option, but how should IT consultants navigate the financial maze?
   
Fluff

Dirtection Inc: episode 3

In which a bit of fluff yields up its terrible secret!

Ethel works in Admin. I generally see her at 11 o’clock in the morning and half-past three in the afternoon. We meet by the drinks machine in the foyer of Building C. The machine dispenses a tasteless brown liquid

   
The BusinessThe Business Resources

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.

   

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You want the PCs you support to have the right time for more reasons than keeping the users happy; for one thing, if every PC has a slightly different time, finding which version of a file was updated most recently gets much more complicated. Get your head around the Windows Time Service at http://technet.microsoft.com/en-us/library/cc773013.aspx, get the commands for making a PC get its time from the domain at http://technet.microsoft.com/en-us/library/cc758905.aspx and if you want a an alternative time server use uk.pool.ntp.org to get the time from a random time server in the NTP Pool Project (read about the project at http://www.pool.ntp.org/use.html) read more

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