Virtualisation is a powerful tool. You can use it to consolidate multiple applications on a single piece of hardware, or use several different operating systems at the same time. Often seen solely as the province of the enterprise data centre or the development lab, virtualisation is rapidly becoming a powerful tool for the SME as well, providing new routes to disaster recovery, and helping future-proof legacy applications.
Remote support is one of those bugbears that is never going to go away. At least with PCs and laptops you know where you are, and remote desktop tools make it easy to log in and take control of a user’s PC. You can grab logs, check files, and see just what your users see.
Security back at the top of the exec agenda
In the wake of the recent Sony Playstation hack, Amazon EC2 outage and Epsilon data theft, information security is once again back in the news – for all the wrong reasons.
When a Mac turns up at a previously Windows customer, one of the things you’ll need to help them do is get it to print to the existing network printers rather than buying a new printer just for the Mac.
Open the Reliability and Performance Monitor console, right-click on Data Collector Sets > User Defined, and create a New > Data Collector Set. Name the Data Collector and choose to Create manually (Advanced).
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