Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

Smartphone data plans for push email and web browsing

Is Windows 7 Ready for Small Business

The Service Pack 1 rule is a good one for most operating systems, and not because a new version of Windows usually has as many bugs as benefits.

Offering Consultancy on Email Compliance Issues

If you ask your customers what they know about legislation involving data, the chances are you’ll be horrified by the answers.

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

Bringing VoIP in house

The architecture of VDI

The architecture for VDI is really very simple and the basics do not differ between the various VDI vendors. 

Configuring and Using the 3CX Skype gateway

Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.

Windows 7 upgrade tools

Windows 7 is proving as popular as Microsoft could have hoped and you can expect to have customers ask you to upgrade them. What tools are on offer to help you to help them?

Secure Remote Access with SSL VPNs

What to look for when choosing an SSL VPN appliance for small business customers
Secure sockets layer (SSL) virtual private network (VPN) software has been around for a long time, but it is only relatively recently that is has been delivered on dedicated hardware appliances that specialise in hosting remote access, with many of those devices aimed squarely at the SMB market.