• Security

    Danger, USB!

    USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?
    read more
  • Security

    Application Whitelists

    Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?
    read more
Security

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

   
Server

Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

   
ClientClient Resources

Lock down shared PCs with Windows SteadyState

When you’re responsible for the smooth running of computers in a small office, one problem you’ll quickly encounter is that of people making changes that cause problems.

   
Telecoms

Managing iPhones more easily

The iPhone continues to increase in popularity and it’s been more suitable for business since the launch of the 3GS, which added hardware encryption. However, configuring and deploying devices remains an issue. Apple’s iPhone management tools are primitive at best, and awkward for any business trying to manage a fleet of devices.

   
ServerNetworkBusiness Continuity

Rebuilding a NAS appliance RAID array

Disks fail, and RAID arrays need rebuilding. Be prepared for the worst – and keep your clients’ data safe.

   
Network

Optimising wireless access for the small business - tips for site surveying and analysis

Most people share the same idea of Office Hell. A plain, bland and featureless big room, with open desks that give no privacy or peace. At best, a maze of little cubicles with walls no higher than five feet eight, no door and no ceilings.

   
Server

Set up event subscriptions in Windows Server 2008

Set up an event subscription between two Windows Server 2008 systems

Open the Reliability and Performance Monitor console, right-click on Data Collector Sets > User Defined, and create a New > Data Collector Set. Name the Data Collector and choose to Create manually (Advanced).

   
ClientBusiness Continuity

Recovering and protecting data on Mac and Linux desktops

Make sure all of your clients’ computers have a backup plan, whatever operating system they run.

   
The Business

Social networking for your business

Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?

   
ServerSecurityBusiness Continuity

Backing up: save the data, save the day

All hardware fails – and backup is seen as boring and unreliable. That combination is the perfect opportunity for you to provide a service that provides business continuity and ongoing revenue. But how do you design the right backup system?

   

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IT EXPERT TOP TIP

You want the PCs you support to have the right time for more reasons than keeping the users happy; for one thing, if every PC has a slightly different time, finding which version of a file was updated most recently gets much more complicated. Get your head around the Windows Time Service at http://technet.microsoft.com/en-us/library/cc773013.aspx, get the commands for making a PC get its time from the domain at http://technet.microsoft.com/en-us/library/cc758905.aspx and if you want a an alternative time server use uk.pool.ntp.org to get the time from a random time server in the NTP Pool Project (read about the project at http://www.pool.ntp.org/use.html) read more

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