Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.
Giving small business users the applications they want, available everywhere? It’s actually easier than you think. With the release of Windows Server 2008, the venerable Terminal Services gains a host of new capabilities.
Virtualisation is meant to make your life easier. Instead of racks full of humming hot servers, you’ve got much less hardware doing the same work, simplifying your clients’ networks and keeping the power bills down.
A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.
Security back at the top of the exec agenda
In the wake of the recent Sony Playstation hack, Amazon EC2 outage and Epsilon data theft, information security is once again back in the news – for all the wrong reasons.
Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.
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