Deploying and supporting XP SP3: use our expert tips to resolve incompatibility and installation issues

The third service pack (SP3) for Windows XP was released in May this year and while it’s a relatively stable and straightforward cumulative upgrade, there are some minor installation issues that you’ll want to be aware of before you roll it out — and if SP3 is already there, they might already be generating support calls.

Unplugging the PBX to sell a VoIP installation or hosted VoIP

Unless your clients have just returned from a stint on Mars, there is every chance they will already have used VoIP, though they may not call it that. VoIP, or Internet telephony, has been one of the undoubted technology success stories of the last few years. Skype alone claims 200 million users, many of whom work in small and mid-sized businesses.

Is Windows 7 Ready for Small Business

The Service Pack 1 rule is a good one for most operating systems, and not because a new version of Windows usually has as many bugs as benefits.

Building clusters with Windows Server 2008

Microsoft has upgraded the Cluster Service in enhanced-capability editions of Windows Server 2008 and the whole process of creating and managing clusters has been made much simpler.

Managing and migrating firewalls

Firewalls can provide you with a host of information about what’s going on inside and outside your customer’s network. But that information isn’t necessarily easy to manage and analyse.

Configuring the anti-spam tools in Exchange 2007

Spam isn’t just annoying - it’s a security risk and a prime source of malware and phishing attacks. The new version of Exchange has more effective tools to keep it at bay. Configure the anti-spam tools in Exchange 2007 with our step-by-step guide.

Dirtection Inc: episode 5

Do you get your cut from the cloud?

Cloud computing stands to be the most significant transformation for the IT industry in a generation. Analysts predict that within a few years, almost all companies will run at least some of their IT in the cloud; a minority will run all their computing that way.

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

Planning an Upgrade with MAP Toolkit 4.0