Managing iPhones more easily

The iPhone continues to increase in popularity and it’s been more suitable for business since the launch of the 3GS, which added hardware encryption. However, configuring and deploying devices remains an issue. Apple’s iPhone management tools are primitive at best, and awkward for any business trying to manage a fleet of devices.

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

The Exchange 2007 Management Shell

The Exchange Management Console gives you a quick and easy way of working with your Exchange 2007 server, but it’s the Management Shell that unleashes the full potential of Exchange 2007.

Getting to grips with Exchange 2010

The new Exchange Server is here – is it time to move your clients to the latest version of Microsoft’s messaging platform and how much work does that mean for you?

Skype and SIP

Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.

The Case of the Headless Corpses, Part 1

Three dead bodies, a locked room and a piece of mouse fluff – all in a day’s work for Dirtection Inc.

Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

Setting rates: should you charge the same rates to all IT clients?

Replicating Active Directory

This is one of the easiest systems to add redundancy to. Active Directory contains all the information about your customer’s users and machines. If this fails, and you have no backup, they have a problem.

Considerations when installing or upgrading SharePoint

Choosing a server
SharePoint in all its forms has several dependencies, including ASP.NET, IIS and SQL Server. It becomes the default Web site on the server where it is located.