Working with Blackberry enterprise server 5.0

A new BES brings a very different way of working with BlackBerrys, with a new Web-based administration console that makes life simpler and more complicated at the same time.

Microsoft Support Lifecycle

Microsoft Support Lifecycle
When a new service pack is released, Microsoft will provide either 24 months of support for the previous service pack (for Windows) or 12 months for all other products. Keep an eye on what will need updating when, to stay in support.

How, why and when to defragment your Windows Server disks

Servers are particularly susceptible to file fragmentation as they deal with multiple requests from a wide range of users and often have more complicated drive setups such as RAIDs and SANs.

HP Partner Focus, Garry Veale | Video Interview

If you don’t think of HP for storage, think again: nearly half of all the disk drives manufactured worldwide are sold by HP. 

Setting up mobile email with Exchange 2003 and 2007

ActiveSync. Nokia and other handset manufacturers have licensed ActiveSync but there are still far more handsets that don’t support it.

Set up event subscriptions in Windows Server 2008

Set up an event subscription between two Windows Server 2008 systems

Open the Reliability and Performance Monitor console, right-click on Data Collector Sets > User Defined, and create a New > Data Collector Set. Name the Data Collector and choose to Create manually (Advanced).

Document management with Microsoft Search Server

Storage is cheap and it’s easy to create documents, so most companies have tens or hundreds of thousands of documents on the computers in their companies. So how do your customers find a document on a particular topic? The worrying answer is probably that they can’t...

Dirtection Inc: episode 1

There are 322 types of keyboard fluff. This is the story of one of them.

If it hadn’t been for the piece of fluff, the whole business with the horseflies, the vicar and the postmistress might have turned out very differently. It was a particularly interesting piece of fluff, as it happens, which is why I stole it. Well, I’m not sure ‘steal’ is quite the right word, really. More a case of borrowing. I would have given it back if asked. But, as is so often the case with fluff, nobody asked.

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.

Dealing with a Data Breach

It’s the call no-one wants to get: your client has experienced a data breach, and is worried that customer data may have leaked from the business. It is your job to fix the problem as best you can, and give the client peace of mind. There are four key steps in incident management.