• Client

    Support in the cloud

    Skip the traffic and use cloud services to proactively support clients without leaving your office.
    read more
  • Network

    Should you move customers to 802.11n?

    802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?
    read more
ServerClient

Congifuring SCE to manage a small business setup


1. Run the SCE configuration tools to discover the servers, PCs and network devices on your client’s network, then build them into management groups.

   
Security

Dealing with a Data Breach

It’s the call no-one wants to get: your client has experienced a data breach, and is worried that customer data may have leaked from the business. It is your job to fix the problem as best you can, and give the client peace of mind. There are four key steps in incident management.
   
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
ServerTelecoms

Getting to grips with Exchange 2010

The new Exchange Server is here – is it time to move your clients to the latest version of Microsoft’s messaging platform and how much work does that mean for you?

   
Network

Airmagnet Wireless Spectrum Analyser

AirMedic is spectrum analysis software designed to help you plan a Wi-Fi network deployment by identifying nearby sources of radio frequency activity which may interfere and affect network per-formance.

   
ServerBusiness Continuity

Install Virtual Server 2005 R2 with our 16 step tutorial

Virtual Server 2005 R2 SP1 is a good introduction to the world of virtualisation. It’s a free download, and it’ll run on most current hardware — and will support a wide range of legacy and current guest operating systems.

 
   
ServerSecurityTelecoms

Stopping Spam for Exchange Users

Spam doesn’t have to be a way of life; add to the built-in spam tools in Exchange Server with services that can almost banish spam from the inbox.

   
ServerNetworkBusiness Continuity

Storage: Buy, Build or Restore?

Over the last 20 years we have seen the cost of hardware and software plummet. For the most part, smaller companies can now run the same computing solutions as large companies.

   
Server

Set up Exchange anti-spam features

Move anti-spam settings from one server to another with the Exchange 2007 Anti Spam Migration tool, from Microsoft www.microsoft.com/do.. Run it on the SBS 2003 system to create a PowerShell script that you can run on your Exchange 2007 server to import the appropriate settings.

   
SecurityTelecoms

Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

   

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IT EXPERT TOP TIP

None of your customers are complaining about viruses, their network being slow or strange things happening on their new PDAs and laptops; is it time to take the afternoon off? Maybe, but before you do, make sure things will look as good next week by making sure you know what you’re defending against. Microsoft has a set of resources at http://technet.microsoft.com/en-us/security/cc514043.aspx covering the current threat landscape and showing ways to help protect your clients and their customers, including analyses of data collected from millions of users, strategies, mitigations and countermeasures. read more

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