Business ContinuityThe Business

Setting rates: should you charge the same rates to all IT clients?

Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
   
The Business

HP Partner Focus, Garry Veale | Video Interview

If you don’t think of HP for storage, think again: nearly half of all the disk drives manufactured worldwide are sold by HP. 

   
Network

Exchange 2007 safe list aggregation

You can give Exchange 2007 a little spam-fighting help by enlisting all the copies of Outlook on your client’s network.

   
Server

Using SharePoint for document management for the small office

Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based  IT support consultancy Network Fish shows them how to get the most from it.

   
Business Continuity

Sponsored feature - The Paperless Office – what’s stopping you?

Over the years, the phrase ‘Paperless Office’ has become something of a distant dream to many businesses.

   
Fluff

Dirtection Inc: episode 1

There are 322 types of keyboard fluff. This is the story of one of them.

If it hadn’t been for the piece of fluff, the whole business with the horseflies, the vicar and the postmistress might have turned out very differently. It was a particularly interesting piece of fluff, as it happens, which is why I stole it. Well, I’m not sure ‘steal’ is quite the right word, really. More a case of borrowing. I would have given it back if asked. But, as is so often the case with fluff, nobody asked.
   
ServerThe Business

GFI tools for management

Keep track of customer servers and workstations with this remote monitoring and management software.

   
The Business

Let financing take the strain

Customers are looking for alternatives to bank loans and retained capital to fund IT purchases. Leasing and vendor finance is one option, but how should IT consultants navigate the financial maze?
   
The Business

Partner Focus: Aamir Paul, Dell

Aamir Paul, director, Advanced Systems Group SMB, EMEA, at Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.

   
Security

Setting up false volumes in TrueCrypt

TrueCrypt is a free tool to create virtual encrypted disks housed within individual files, or a ‘volume within a volume’ – a hidden operating system and set of files that is invisibly housed in an encrypted file.

   

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Are Microsoft hosted solutions actually good for your business? SBS Guy Dave Overton thinks so and he explains why at http://uksbsguy.com/blogs/doverton/archive/2008/07/19/why-microsoft-partners-should-embrace-s-s-and-still-deliver-on-premise-solutions.aspx. Generally, Dave's blog at http://uksbsguy.com/blogs/doverton/archive/tags/Hosted/default.aspx is a great resource for supporting small business clients on Microsoft platforms - if you're wondering how Office Live compares to SBS or how to make money out of SQL Data Services, he has some interesting - through obviously Microsoft-centric-ideas. read more

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