• The Business

    Understanding Licensing

    Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help
    read more
  • The Business

    Social networking for your business

    Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?
    read more
Security

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

   
Security

Security back at the top of the exec agenda

Security back at the top of the exec agenda
In the wake of the recent Sony Playstation hack, Amazon EC2 outage and Epsilon data theft, information security is once again back in the news – for all the wrong reasons.

   
The Business

Death and ever-more complicated taxes

January 1, 2010 saw the first of five sets of annual changes intended to cut down on VAT fraud and ease cross-border commerce within the EU. Ignorance is perilous…

   
Telecoms

Managing iPhones more easily

The iPhone continues to increase in popularity and it’s been more suitable for business since the launch of the 3GS, which added hardware encryption. However, configuring and deploying devices remains an issue. Apple’s iPhone management tools are primitive at best, and awkward for any business trying to manage a fleet of devices.

   
SecurityClient

Get better security with Vista by implementing best practices for using User Account Control - UAC

Operating your PC when you’re logged in with an Administrator account is an inherently insecure thing to do. If you’re a user with highly-elevated privileges across multiple machines or an entire Active Directory domain, running your everyday processing with these privileges can be dangerous to the point of negligence.

   
ServerNetworkBusiness Continuity

Types of Storage

There are three types of storage you can provide to your customers: Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networking (SAN). What you choose will affect the cost, the solution and the levels of support and services you can offer.

   
SecurityThe Business

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?

   
ClientClient Resources

Lock down shared PCs with Windows SteadyState

When you’re responsible for the smooth running of computers in a small office, one problem you’ll quickly encounter is that of people making changes that cause problems.

   
ServerBusiness Continuity

Turn DPM and Windows Storage Server into an appliance

Combine windows storage server and add windows system center data protection manager and you can get a backup and dr appliance you can build – or a service you can sell.

   
Business Continuity

Database Backup

Databases store the most valuable information for the businesses you work with and they’re the trickiest systems to back up; some of the largest technology companies in the world have got database backup badly wrong. Losing that data can have serious consequences for the business, to say nothing of the embarrassment quotient for you. Here we explain the essentials of backing up and introduce some specialist tools.

   

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Need to fit more memory, a new hard drive or a replacement optical drive to a Mac? Even if you're experienced with Macs it can be tricky to deal with the range of cases and connectors used in different models, and if you only deal with a handful of Macs across all your clients it’s hard to stay up to date. This site has installation videos going back to the G4 PowerBook and G3 blue&white desktop Mac.
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