• The Business

    Automated sales tools

    Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?
    read more
  • Security

    Application Whitelists

    Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?
    read more
Server

Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

   
ServerClient

Getting to grips with VDI

Virtual Desktop Infrastructure (VDI) is being promoted as the solution to all that ails the desktop. The truth is somewhat different.

   
ServerNetworkThe Business

Planning an Upgrade with MAP Toolkit 4.0

Keeping up with technology changes is a challenge for both consultants and their customers. Server virtualization is now fully integrated into Microsoft’s platform, with the advent of Hyper-V in Server 2008.
   
Fluff

Dirtection Inc: episode 7

In which the Secret Service gets to grips with bonkers boffins and hallucinogenic horseflies.

   
The Business

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

   
ServerTelecoms

Managing Mobile Devices: Anywhere, Anytime

Remote support is one of those bugbears that is never going to go away. At least with PCs and laptops you know where you are, and remote desktop tools make it easy to log in and take control of a user’s PC. You can grab logs, check files, and see just what your users see.

   
Client

Is Windows 7 Ready for Small Business

The Service Pack 1 rule is a good one for most operating systems, and not because a new version of Windows usually has as many bugs as benefits.

   
ServerClientThe Business

Windows 7 upgrade tools

Windows 7 is proving as popular as Microsoft could have hoped and you can expect to have customers ask you to upgrade them. What tools are on offer to help you to help them?

   
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
Server

Using SharePoint for document management for the small office

Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based  IT support consultancy Network Fish shows them how to get the most from it.

   

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IT EXPERT TOP TIP

You don't have to go to the conference to see the vmworld sessions; many of them are available free on the Web. Virtualising Exchange (http://www.vmworld.com/vmworld/static/sessions/2008/europe/AP03.html) and VMware Site Recovery manager (http://www.vmworld.com/vmworld/static/sessions/2008/europe/BC01.html) are well worth a look. The Expert Sessions at http://www.vmworld.com/vmworld/community/experts?src=NEWS_08Q3_VMW_OTHER_VMWORLDCOMNEWS_EXPERTS cover third-party tools for VMware.
http://www.vmworld.com/vmworld/sessions_2007.jspa read more

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