• Client

    Support in the cloud

    Skip the traffic and use cloud services to proactively support clients without leaving your office.
    read more
  • Security

    Danger, USB!

    USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?
    read more
ServerNetworkBusiness Continuity

Failover, not fall over - how to keep running when the hardware fails

Failure is not an option in business and redundancy is the solution. You can offer customers systems that keep running when the hardware fails.

Server failure used to mean widespread panic and a scramble to find backup tapes and a spare server to restore onto. Inevitably this meant business interruption, user frustration and even data loss. Recovering from a backup can take hours; even planned maintenance can take the server down during business hours leaving users unable to work. Today there is no excuse for this situation.

   
Telecoms

Smartphone data plans for push email and web browsing

Getting a smartphone connected for push email and Web browsing is as easy as signing up for a data plan with an operator and waiting for the network to provision the service. Finding the right data plan for the business can be harder – but it can be more profitable too.
   
Client

Do Macs love Exchange?

Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.

   
Telecoms

Unified Comms for Small Business with Office Communication Server

Office Communication Server isn’t for every small business and it isn’t always straightforward to implement, but when it’s a good fit the rich features offer obvious benefits you can sell.

   
ClientTelecoms

Setting up Google Gmail Mobile in Google Apps

With Google Apps businesses can combine the Gmail service with their own domain names. Here’s how to get it up and running and provide mobile email without a mail server.
   
The Business

Social networking for your business

Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?

   
Server

Managing virtual machines with System Center Virtual Machine Manager and PowerShell

Virtualisation is meant to make your life easier. Instead of racks full of humming hot servers, you’ve got much less hardware doing the same work, simplifying your clients’ networks and keeping the power bills down.

   
Fluff

Dirtection Inc: episode 7

In which the Secret Service gets to grips with bonkers boffins and hallucinogenic horseflies.

   
ServerSecurityTelecoms

Mobile email with Linux email servers

Not every business runs Microsoft Exchange. Maybe the company isn’t based around a Microsoft infrastructure or Exchange is too expensive or they use something else for historical reasons.
   
SecurityNetworkClient

Protecting Networks

Security is changing: smart clients and remote working mean that the security perimeter is getting closer to the server. How will you protect your clients’ networks tomorrow?

   

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Need to fit more memory, a new hard drive or a replacement optical drive to a Mac? Even if you're experienced with Macs it can be tricky to deal with the range of cases and connectors used in different models, and if you only deal with a handful of Macs across all your clients it’s hard to stay up to date. This site has installation videos going back to the G4 PowerBook and G3 blue&white desktop Mac.
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