• The Business

    Partner Focus: D-Link

    IT Expert spoke to Andrew Mulholland, marketing manager at D-LINK, the networking equipment vendor, and asked this channel-focused company how it is winning business from the big names, and how it is boosting its channel programmes.
    read more
  • Security

    Application Whitelists

    Endpoint security is about ensuring that PCs and laptops are secure at all times – so what better way to do it than by ensuring that everything running on them is completely trusted?
    read more
The Business

Partner Focus: Aamir Paul, Dell

Aamir Paul, director, Advanced Systems Group SMB, EMEA, at Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.


Using SharePoint for document management for the small office

Project management, version control, group calendars, no more duplicates… SharePoint offers the small business a lot more than fancy file sharing and often it’s free. Julian Jordan from London based  IT support consultancy Network Fish shows them how to get the most from it.

ServerNetworkThe Business

Planning an Upgrade with MAP Toolkit 4.0

Keeping up with technology changes is a challenge for both consultants and their customers. Server virtualization is now fully integrated into Microsoft’s platform, with the advent of Hyper-V in Server 2008.

Configuring and Using the 3CX Skype gateway

Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.


Get better security with Vista by implementing best practices for using User Account Control - UAC

Operating your PC when you’re logged in with an Administrator account is an inherently insecure thing to do. If you’re a user with highly-elevated privileges across multiple machines or an entire Active Directory domain, running your everyday processing with these privileges can be dangerous to the point of negligence.

ServerNetworkBusiness Continuity

Failover, not fall over - how to keep running when the hardware fails

Failure is not an option in business and redundancy is the solution. You can offer customers systems that keep running when the hardware fails.

Server failure used to mean widespread panic and a scramble to find backup tapes and a spare server to restore onto. Inevitably this meant business interruption, user frustration and even data loss. Recovering from a backup can take hours; even planned maintenance can take the server down during business hours leaving users unable to work. Today there is no excuse for this situation.

ClientThe Business

Buying Laptops for Small Business

The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.


Managing virtualisation for the desktop

Microsoft’s Desktop Optimization Pack includes two virtualisation tools, one for Windows itself and one for individual applications. what is involved with setting these up, and what are the benefits and downsides?

The Business

How to get paid on time

Get your payment terms straight from the start and follow up on invoices professionally to deal with problem payers

TelecomsThe Business

Unplugging the PBX to sell a VoIP installation or hosted VoIP

Unless your clients have just returned from a stint on Mars, there is every chance they will already have used VoIP, though they may not call it that. VoIP, or Internet telephony, has been one of the undoubted technology success stories of the last few years. Skype alone claims 200 million users, many of whom work in small and mid-sized businesses.



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If Autoruns, Processor Explorer, FileMon, RegMon and the other SysInternals tools aren't already in your arsenal, then you need to take a look at the instructions for these invaluable free utilities on the Sysinternals site. If you already know, love and tote them around on a USB stick, memorise http://live.sysinternals.com instead; this hosts the full set of tools as EXEs files, complete with help files, so you can run them from any machine you need to work on without needing to install them or even unpack a ZIP file. read more


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