Key Partner Programmes

Microsoft Partner Programme https://partner.microsoft.com/UK/

Signing up as a Microsoft partner gives you access to information, technical and pre-sales support, training (online and locally), certification courseware materials, analyst reports, sales and marketing tools

Dirtection Inc: episode 6

In which the vicar delivers a sermon and the rogue cleaning operative delivers the coup de grace.
The keyboard cleaning profession seldom takes one into ecclesiastical circles, so I’m not sure if it is considered normal for vicars to sit stark naked upon gargoyles while delivering sermons through a megaphone.

Unplugging the PBX to sell a VoIP installation or hosted VoIP

Unless your clients have just returned from a stint on Mars, there is every chance they will already have used VoIP, though they may not call it that. VoIP, or Internet telephony, has been one of the undoubted technology success stories of the last few years. Skype alone claims 200 million users, many of whom work in small and mid-sized businesses.

Deploying and supporting XP SP3: use our expert tips to resolve incompatibility and installation issues

The third service pack (SP3) for Windows XP was released in May this year and while it’s a relatively stable and straightforward cumulative upgrade, there are some minor installation issues that you’ll want to be aware of before you roll it out — and if SP3 is already there, they might already be generating support calls.

Dirtection Inc: episode 2

fluff-headerThe secret history of fluff - now it’s war...
People often ask me if it’s boring. The job, I mean – cleaning other people’s computers. “Boring?” I say,
“Is white-water rafting boring? Is tightrope walking over Niagara Falls boring? Is swimming naked with man-eating sharks boring?” If they are being honest, they generally say “No,” or “Probably not”. At which point I snap my fingers, affect a smirk of superiority and say, “Pah! Dull as dishwater compared to cleaning computers!”

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

Managing iPhone with Apple’s Tools

Keeping IOS under Control in a Business Network

Is it time for Vista? Solutions for upgrade problems and advice for deployment and maintenance

Operating systems are constantly being updated. Sometimes it’s to deal with security issues, sometimes to improve performance and sometimes to add new, must have, features.

Backing up: save the data, save the day

All hardware fails – and backup is seen as boring and unreliable. That combination is the perfect opportunity for you to provide a service that provides business continuity and ongoing revenue. But how do you design the right backup system?

Managing iPhones more easily

The iPhone continues to increase in popularity and it’s been more suitable for business since the launch of the 3GS, which added hardware encryption. However, configuring and deploying devices remains an issue. Apple’s iPhone management tools are primitive at best, and awkward for any business trying to manage a fleet of devices.