• Client

    Support in the cloud

    Skip the traffic and use cloud services to proactively support clients without leaving your office.
    read more
  • Security

    Danger, USB!

    USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?
    read more
Business Continuity

Lessons in Space and Time

Sponsored Feature - Filing cabinets cost money  
When financial climates take a turn for the worse, businesses look for ways to reduce overheads, maximise resources, and increase profitability.
   
ServerServer Resources

Using vCenter Converter in standalone mode

Taking physical machines and making them virtual is a complex task. That’s why you’ll need tools like VMware’s vCenter Converter to handle the conversion.

   
Business ContinuityThe Business

Setting rates: should you charge the same rates to all IT clients?

Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
   
ServerThe Business

GFI tools for management

Keep track of customer servers and workstations with this remote monitoring and management software.

   
Business Continuity

Backup Tools

Backup software
Simplification is the most important thing when designing a backup system. Look for software that runs across all the operating systems you are backing up and that has the right agents and plug-ins for the applications your customer uses.

   
Server

Replicating Active Directory

This is one of the easiest systems to add redundancy to. Active Directory contains all the information about your customer’s users and machines. If this fails, and you have no backup, they have a problem.

 
   
The BusinessThe Business Resources

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.

   
Security

Setting up false volumes in TrueCrypt

TrueCrypt is a free tool to create virtual encrypted disks housed within individual files, or a ‘volume within a volume’ – a hidden operating system and set of files that is invisibly housed in an encrypted file.

   
Fluff

Dirtection Inc: episode 1

There are 322 types of keyboard fluff. This is the story of one of them.

If it hadn’t been for the piece of fluff, the whole business with the horseflies, the vicar and the postmistress might have turned out very differently. It was a particularly interesting piece of fluff, as it happens, which is why I stole it. Well, I’m not sure ‘steal’ is quite the right word, really. More a case of borrowing. I would have given it back if asked. But, as is so often the case with fluff, nobody asked.
   
Security

All-Access Pass

Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.

   

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IT EXPERT TOP TIP

There are plenty of technical discussion sites on the Web, but if you're looking for a community where you have a chance to meet other experts and network in person, check out the list of UK technical user groups at http://www.ukusergroups.co.uk/. The new Active Directory User Group (http://adug.co.uk/) is kicking off with a meeting at Microsoft's London office in October, the Windows Server Team (http://winserverteam.org.uk/Default.aspx) is planning meetings in January and Vista Squad
(http://vistasquad.co.uk/), the Microsoft Messaging and Mobility Group (http://www.mmmug.co.uk) and Windows Management User Group (http://wmug.co.uk) are running regular meetings too. read more

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