• The Business

    Partner Focus: Peter-Hortensius-Lenovo

    The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.
    read more
  • The Business

    Automated sales tools

    Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?
    read more
SecurityNetworkBusiness Continuity

Backup goes online and offsite

Remote backup services can offer the speed of disk, the security of tape, and the simplicity of a consumer service. But how do you ensure that remote backup services comply with your clients’ data policies and integrate with their existing IT set-ups?

   
ServerClientThe Business

Windows 7 upgrade tools

Windows 7 is proving as popular as Microsoft could have hoped and you can expect to have customers ask you to upgrade them. What tools are on offer to help you to help them?

   
Server

Set up event subscriptions in Windows Server 2008

Set up an event subscription between two Windows Server 2008 systems

Open the Reliability and Performance Monitor console, right-click on Data Collector Sets > User Defined, and create a New > Data Collector Set. Name the Data Collector and choose to Create manually (Advanced).

   
NetworkClient

Macs in a Windows world

Helping your Apple users become full-time network citizens – without doing a lot of extra work

 

We IT professionals are seeing more and more Apple Mac computers on our comfortably Windows-based networks. In the past, it’s been easy to ignore them – after all, in many cases they belonged to just one or two users, none of whom tended to be an influential manager or executive. But today it’s just as likely to be the boss with a new Mac.

   
ServerThe Business

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

   
Network

Airmagnet Wireless Spectrum Analyser

AirMedic is spectrum analysis software designed to help you plan a Wi-Fi network deployment by identifying nearby sources of radio frequency activity which may interfere and affect network per-formance.

   
TelecomsThe Business

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.
   
ServerTelecoms

Configuring and Using the 3CX Skype gateway

Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.

   
The Business

Business Intelligence for Small Businesses with SQL Server

In these times of economic uncertainty, it is vital for your customers to understand how their business is performing. Are they losing customers? If so which ones, and are they gaining others? What do the new customers buy?

 

   
ServerTelecoms

Upgrading Small Business Server 2003 to Exchange 2007

For clients who have outgrown SBS 2003, or who just can’t wait any longer for Exchange 2007, migrate them to a new server that’s 64-bit. Microsoft has made a lot of changes with Exchange 2007. The biggest is a switch to only supporting a 64-bit version.

   

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If Autoruns, Processor Explorer, FileMon, RegMon and the other SysInternals tools aren't already in your arsenal, then you need to take a look at the instructions for these invaluable free utilities on the Sysinternals site. If you already know, love and tote them around on a USB stick, memorise http://live.sysinternals.com instead; this hosts the full set of tools as EXEs files, complete with help files, so you can run them from any machine you need to work on without needing to install them or even unpack a ZIP file. read more

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