• The Business

    Do you get your cut from the cloud?

    Cloud computing stands to be the most significant transformation for the IT industry in a generation. Analysts predict that within a few years, almost all companies will run at least some of their IT in the cloud; a minority will run all their computing that way.
    read more
  • The Business

    Understanding Licensing

    Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help
    read more
ServerSecurityClient

Centralising anti-virus protection for business

Disinfectant for the desktop, with less swabbing. Many small businesses’ anti-virus software strategies are a mess: here’s how you look after it for them, with minimal fuss.

   
ClientTelecoms

Video Conferencing on a Budget

Video conferencing technology has never been so cheap or so effective: what can it do for your small business customers?

 

   
ServerClient

Congifuring SCE to manage a small business setup


1. Run the SCE configuration tools to discover the servers, PCs and network devices on your client’s network, then build them into management groups.

   
Business Continuity

Designing a backup plan

Work through these steps when you first engage with a customer over a backup plan.

   
Network

Dealing with spam in Exchange 2007

Spam isn’t just annoying - it’s a security risk and a prime source of malware and phishing attacks. The new version of Exchange has more effective tools to keep it at bay.

   
The Business

Hardware Recycling: Making money from green

Dealing with end-of-life hardware can be a burden for it consultants, but managing recycling and trade-ins for clients provides a business opportunity, as well as a chance to help the environment.

   
SecurityClient

Get better security with Vista by implementing best practices for using User Account Control - UAC

Operating your PC when you’re logged in with an Administrator account is an inherently insecure thing to do. If you’re a user with highly-elevated privileges across multiple machines or an entire Active Directory domain, running your everyday processing with these privileges can be dangerous to the point of negligence.

   
Network

Managing and migrating firewalls

Firewalls can provide you with a host of information about what’s going on inside and outside your customer’s network. But that information isn’t necessarily easy to manage and analyse.

   
The Business

Business Intelligence for Small Businesses with SQL Server

In these times of economic uncertainty, it is vital for your customers to understand how their business is performing. Are they losing customers? If so which ones, and are they gaining others? What do the new customers buy?

 

   
SecurityThe Business

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?

   

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IT EXPERT TOP TIP

leave When you add a new user and their email address doesn't show up in the Global Address List, work through the tips and suggestions in the ever-useful Exchangepedia Blog: http://exchangepedia.com/blog/2005/11/new-user-does-not-show-up-in-gal.html
Bulk-add new users with the script here (http://www.exchangepedia.com/blog/2006/11/exchange-server-2007-bulk-creation-of.html) or give existing users mail access (http://exchangepedia.com/blog/2006/12/bulk-mailbox-enabling-users-exchange-shell.html - this also has details for adding multiple meeting rooms as resources). And when an employee gets replaced, the steps at http://exchangepedia.com/blog/2006/03/how-to-reconnect-mailbox-to-another.html make it easy to connect the previous user's mailbox to the new user account so that mail for that job role keeps going to the right place. Reject spam with a custom message Just in case the message you're rejecting comes from a real person, you can have Exchange send a less cryptic message that the default error; it will make your customers look more professional. This blog post http://mostlyexchange.blogspot.com/2006/12/exchange-2003-sp2-imf-tuning.html
explains how - but make sure to keep the 550 error code at the beginning.
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