• Security

    All-Access Pass

    Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.
    read more
  • Network

    Should you move customers to 802.11n?

    802.11n has been ratified. And best of all, the release contains no incompatibility with the draft versions. Many laptops and other network devices have implemented 802.11n draft for the past couple of years. So should you upgrade any remaining 802.11g or 802.11b devices in customer networks?
    read more
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
The Business

Do you get your cut from the cloud?

Cloud computing stands to be the most significant transformation for the IT industry in a generation. Analysts predict that within a few years, almost all companies will run at least some of their IT in the cloud; a minority will run all their computing that way.

   
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
Server

Building clusters with Windows Server 2008

Microsoft has upgraded the Cluster Service in enhanced-capability editions of Windows Server 2008 and the whole process of creating and managing clusters has been made much simpler.

   
Server

Set up event subscriptions in Windows Server 2008

Set up an event subscription between two Windows Server 2008 systems

Open the Reliability and Performance Monitor console, right-click on Data Collector Sets > User Defined, and create a New > Data Collector Set. Name the Data Collector and choose to Create manually (Advanced).

   
Fluff

Dirtection Inc: episode 6

In which the vicar delivers a sermon and the rogue cleaning operative delivers the coup de grace.
The keyboard cleaning profession seldom takes one into ecclesiastical circles, so I’m not sure if it is considered normal for vicars to sit stark naked upon gargoyles while delivering sermons through a megaphone.
   
ServerTelecoms

Working with Blackberry enterprise server 5.0

A new BES brings a very different way of working with BlackBerrys, with a new Web-based administration console that makes life simpler and more complicated at the same time.

   
SecurityNetwork

Secure Remote Access with SSL VPNs

What to look for when choosing an SSL VPN appliance for small business customers
Secure sockets layer (SSL) virtual private network (VPN) software has been around for a long time, but it is only relatively recently that is has been delivered on dedicated hardware appliances that specialise in hosting remote access, with many of those devices aimed squarely at the SMB market.

   
SecurityClient

Deploying and supporting XP SP3: use our expert tips to resolve incompatibility and installation issues

The third service pack (SP3) for Windows XP was released in May this year and while it’s a relatively stable and straightforward cumulative upgrade, there are some minor installation issues that you’ll want to be aware of before you roll it out — and if SP3 is already there, they might already be generating support calls.

   
NetworkClientTelecoms

Managing Skype in business

Skype means free or cheap calls but it’s based on peer-to-peer file sharing principles. How can you tame consumer VoIP tools for use in a business network?

   

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IT EXPERT TOP TIP

None of your customers are complaining about viruses, their network being slow or strange things happening on their new PDAs and laptops; is it time to take the afternoon off? Maybe, but before you do, make sure things will look as good next week by making sure you know what you’re defending against. Microsoft has a set of resources at http://technet.microsoft.com/en-us/security/cc514043.aspx covering the current threat landscape and showing ways to help protect your clients and their customers, including analyses of data collected from millions of users, strategies, mitigations and countermeasures. read more

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