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Server

Sharepoint Comes of Age

Giving your customers a computing environment that will do exactly what they want is one of the best ways to make them happy, and one of the most effective ways to achieve this is with a combination of Microsoft SharePoint and Office.
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The Business

Partner Focus: Peter-Hortensius-Lenovo

The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.
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Types of Storage

There are three types of storage you can provide to your customers: Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networking (SAN). What you choose will affect the cost, the solution and the levels of support and services you can offer.

Server Network Business Continuity

Raid 6 Storage

If two drives fail in a RAID 5 array, you lose data. RAID 6 promises more protection and better performance.

Network

Optimising wireless access for the small business - tips for site surveying and analysis

Most people share the same idea of Office Hell. A plain, bland and featureless big room, with open desks that give no privacy or peace. At best, a maze of little cubicles with walls no higher than five feet eight, no door and no ceilings.

Fluff

Dirtection Inc: episode 8

When boffins go bad. As one gruesome mystery ends, another begins.

The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

Security

Dealing with a Data Breach

It’s the call no-one wants to get: your client has experienced a data breach, and is worried that customer data may have leaked from the business. It is your job to fix the problem as best you can, and give the client peace of mind. There are four key steps in incident management.

Fluff

Dirtection Inc: episode 7

In which the Secret Service gets to grips with bonkers boffins and hallucinogenic horseflies.

Security Business Continuity

Specifying and supporting disk encryption

Encryption is at the top of the business agenda following a spate of embarrassing data breaches. How can you design and implement encryption systems to suit your customers’ needs without making life harder all round?

Client

Blackberry Apps Top Picks

1. If your clients rack up the airmiles then WorldMate Live is an ideal travel companion. It’ll help manage itineraries, keep track of exchange rates and weather and (if you’re using the premium version) even find alternative flights.

Client

Support in the cloud

Skip the traffic and use cloud services to proactively support clients without leaving your office.

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Featured Partner Programmes

Microsoft Partner Programme	http://partner.microsoft.com/UK/
Dell PartnerDirect	http://partner.euro.dell.com/M..
HP PartnerONE	http://h41320.www4.hp.com/c..
IBM PartnerWorld	http://www-01.ibm.com/p..

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IT EXPERT TOP TIP

tools If you're trying to solve connectivity problems at a customer site, you can ask a colleague back at your office to use ping and traceroute to see how the network appears to the outside world; or you can use the tools at http://www.heise-online.co.uk/networks/nettools/ to do it yourself. There are tools for looking up Mac addresses and calculating subnet masks too. If you need a more detailed trace, http://w3dt.net/tools/pathping has a pathping tool.
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Sharepoint Comes of Age

Partner Focus: Peter-Hortensius-Lenovo