Configuring and Using the 3CX Skype gateway

Save money by connecting an IP PABX to Skype for low cost international calls from IP desk phones, not just PCs.

Sponsored feature - The Paperless Office – what’s stopping you?

Over the years, the phrase ‘Paperless Office’ has become something of a distant dream to many businesses.

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

Considerations when installing or upgrading SharePoint

Choosing a server
SharePoint in all its forms has several dependencies, including ASP.NET, IIS and SQL Server. It becomes the default Web site on the server where it is located.

Unified Comms for Small Business with Office Communication Server

Office Communication Server isn’t for every small business and it isn’t always straightforward to implement, but when it’s a good fit the rich features offer obvious benefits you can sell.

Getting to grips with Exchange 2010

The new Exchange Server is here – is it time to move your clients to the latest version of Microsoft’s messaging platform and how much work does that mean for you?

Skype and SIP

Many businesses are now using VOIP SIP connections to deliver IP telephony to user desktops or IP phones. However, until recently the popular low-cost Skype VOIP service hasn’t been compatible with SIP telephony, ?without using third-party tools like those from 3CX.

Partner Focus: Aamir Paul, Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

Secure Remote Access with SSL VPNs

What to look for when choosing an SSL VPN appliance for small business customers
Secure sockets layer (SSL) virtual private network (VPN) software has been around for a long time, but it is only relatively recently that is has been delivered on dedicated hardware appliances that specialise in hosting remote access, with many of those devices aimed squarely at the SMB market.