None of your customers are complaining about viruses, their network being slow or strange things happening on their new PDAs and laptops; is it time to take the afternoon off? Maybe, but before you do, make sure things will look as good next week by making sure you know what you’re defending against. Microsoft has a set of resources at http://technet.microsoft.com/en-us/security/cc514043.aspx covering the current threat landscape and showing ways to help protect your clients and their customers, including analyses of data collected from millions of users, strategies, mitigations and countermeasures. read more
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The Business
Automated sales tools
Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?read more -
Telecoms
BlackBerry without BES
RIM’s little smartphones are some of the most popular devices on the market – but BES is complex and costly. How can you get customers online without the cost of a full BlackBerry server?read more
Limitations of VDI
Before deploying VDI, it is important to understand the limitations of the technology.
Buying Laptops for Small Business
The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.
Selling White Label Services
Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.
The latest Windows and Blackberry email handsets for business
Almost any phone does email, and there are dozens of Windows Mobile and BlackBerry models around. But if your clients want the latest high-end handsets, which of them are ready to do business?
Windows 7 upgrade tools
Windows 7 is proving as popular as Microsoft could have hoped and you can expect to have customers ask you to upgrade them. What tools are on offer to help you to help them?
Encrypting backup tapes
Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.
Video Conferencing on a Budget
Video conferencing technology has never been so cheap or so effective: what can it do for your small business customers?
How to write an IT service-level agreement
A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.
Is it time for Vista? Solutions for upgrade problems and advice for deployment and maintenance
Operating systems are constantly being updated. Sometimes it’s to deal with security issues, sometimes to improve performance and sometimes to add new, must have, features.
GPO for IE8
If you’re using Active Directory and Group Policies to administer computers on customer networks, suggest they adopt Internet Explorer 8 to get more than 100 new Group Policies that you can use to maintain a stable configuration.
Featured Partner Programmes
| Microsoft Partner Programme | http://partner.microsoft.com/UK/ |
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| HP PartnerONE | http://h41320.www4.hp.com/c.. |
| IBM PartnerWorld | http://www-01.ibm.com/p.. |
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RECENT COMMENTS
I just followed the instructions provided in this blog and found it quite helpful. Well, I managed t...
I came across your article and firstly want to thank you for an informative piece of writing. I am i...
To echo the other comments here this is an excellent article and much easier than anything I have se...
Nice tutorial but its better to show each and every thing with screen shots
I recomend Sharepoint doc*ment management software http://www.enovapoint.com/jungledoc/sharepoint-do...