• The Business

    Do you get your cut from the cloud?

    Cloud computing stands to be the most significant transformation for the IT industry in a generation. Analysts predict that within a few years, almost all companies will run at least some of their IT in the cloud; a minority will run all their computing that way.
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  • The Business

    Partner Focus: Robert Epstein, Microsoft

    A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.
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Client

Do Macs love Exchange?

Snow Leopard finally promises native Exchange connectivity for Mac users; here’s how to make it manageable.

   
Telecoms

Managing iPhone with Apple’s Tools

Keeping IOS under Control in a Business Network

   
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
The Business

Hardware Recycling: Making money from green

Dealing with end-of-life hardware can be a burden for it consultants, but managing recycling and trade-ins for clients provides a business opportunity, as well as a chance to help the environment.

   
Client

Managing virtualisation for the desktop

Microsoft’s Desktop Optimization Pack includes two virtualisation tools, one for Windows itself and one for individual applications. what is involved with setting these up, and what are the benefits and downsides?

   
Business Continuity

Designing a backup plan

Work through these steps when you first engage with a customer over a backup plan.

   
Server

Managing virtual machines with System Center Virtual Machine Manager and PowerShell

Virtualisation is meant to make your life easier. Instead of racks full of humming hot servers, you’ve got much less hardware doing the same work, simplifying your clients’ networks and keeping the power bills down.

   
ServerClient

Spacemonger - pinpoint what’s taking up the space on your hard drives

The best thing about Spacemonger (www.sixty-five.cc/sm, $24.95) isn’t that its intuitive display of how space is used on a hard drive allows you to pinpoint what’s taking up the space on your hard drives in a matter of seconds. The screen area shows a colour-coded and hierarchical treemap where the size of the box for each directory or file is in proportion to the space it takes on the drive. Hover the mouse over any element to see a popup with more detail, and scroll the mouse wheel to zoom down to level of individual files.

   
Security

Encrypting backup tapes

Backup should be keeping your customer’s data secure as well as safe. Forget to encrypt data written to tapes and they run the risk of having to explain it to the auditor when a courier loses them.

   
ServerBusiness Continuity

Setting up Windows Home Server in the office

The stay at home server turns out to be the little server that could, with plenty of business friendly features.
Even the smallest business will find a server useful, whether it’s just for sharing files and connecting them to the Web or delivering applications.

   

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IT EXPERT TOP TIP

leave When you add a new user and their email address doesn't show up in the Global Address List, work through the tips and suggestions in the ever-useful Exchangepedia Blog: http://exchangepedia.com/blog/2005/11/new-user-does-not-show-up-in-gal.html
Bulk-add new users with the script here (http://www.exchangepedia.com/blog/2006/11/exchange-server-2007-bulk-creation-of.html) or give existing users mail access (http://exchangepedia.com/blog/2006/12/bulk-mailbox-enabling-users-exchange-shell.html - this also has details for adding multiple meeting rooms as resources). And when an employee gets replaced, the steps at http://exchangepedia.com/blog/2006/03/how-to-reconnect-mailbox-to-another.html make it easy to connect the previous user's mailbox to the new user account so that mail for that job role keeps going to the right place. Reject spam with a custom message Just in case the message you're rejecting comes from a real person, you can have Exchange send a less cryptic message that the default error; it will make your customers look more professional. This blog post http://mostlyexchange.blogspot.com/2006/12/exchange-2003-sp2-imf-tuning.html
explains how - but make sure to keep the 550 error code at the beginning.
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