• Security

    All-Access Pass

    Good security requires good passwords. But good security is as much about ensuring access by authorised users as it is about preventing access by interlopers. Recovering, resetting, or removing passwords is sometimes a necessity. Here’s how.
    read more
  • Client

    Support in the cloud

    Skip the traffic and use cloud services to proactively support clients without leaving your office.
    read more
Business Continuity

Protecting against power issues in a small office takes more than picking a UPS

Protect computers from power problems and you can extend their working life as well as avoiding downtime and possible data corruption. Losing data on a laptop or desktop is bad enough, but losing a server to a power surge or power cut can be much more severe, potentially even a threat to the business. Losing a mail server or a major database can lead to serious data corruption that will take you time, perhaps even days, to resolve. During that time, your customer’s business is being impacted, and even if they’ve ignored your advice they’re likely to blame you, so you need to explain the danger and convince them to protect their systems.

   
Client

Support in the cloud

Skip the traffic and use cloud services to proactively support clients without leaving your office.

   
The BusinessThe Business Resources

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.

   
Fluff

Dirtection Inc: episode 5

In which our hero worries about elephants, spiders, fairy cakes and the tomatoes of wrath...

   
ClientThe Business

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

   
ServerServer Resources

What you can do with the second SBS server licence

Small Business Server Premium Edition comes with a licence for a second server (running Windows Server 2008 rather than SBS).

   
SecurityNetworkBusiness Continuity

Backup goes online and offsite

Remote backup services can offer the speed of disk, the security of tape, and the simplicity of a consumer service. But how do you ensure that remote backup services comply with your clients’ data policies and integrate with their existing IT set-ups?

   
SecurityTelecoms

Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

   
Network

Managing and migrating firewalls

Firewalls can provide you with a host of information about what’s going on inside and outside your customer’s network. But that information isn’t necessarily easy to manage and analyse.

   
The Business

Partner Focus: Aamir Paul, Dell

Aamir Paul, director, Advanced Systems Group SMB, EMEA, at Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.

   

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  businesses Governance, risk and compliance aren't just for big business, and they're not just a burden of red tape. The better the governance, risk and compliance policies of a company, the better it does at business. This guidance from the IT Policy Compliance Group is specifically written for small business; take a look to see what you should be recommending strategically. http://www.itpolicycompliance.com/guidance/smb_special_interests/ read more

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