• Server

    Sharepoint Comes of Age

    Giving your customers a computing environment that will do exactly what they want is one of the best ways to make them happy, and one of the most effective ways to achieve this is with a combination of Microsoft SharePoint and Office.
    read more
  • The Business

    Partner Focus: Robert Epstein, Microsoft

    A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.
    read more
ServerNetworkThe Business

Planning an Upgrade with MAP Toolkit 4.0

Keeping up with technology changes is a challenge for both consultants and their customers. Server virtualization is now fully integrated into Microsoft’s platform, with the advent of Hyper-V in Server 2008.
   
SecurityClient

Deploying and supporting XP SP3: use our expert tips to resolve incompatibility and installation issues

The third service pack (SP3) for Windows XP was released in May this year and while it’s a relatively stable and straightforward cumulative upgrade, there are some minor installation issues that you’ll want to be aware of before you roll it out — and if SP3 is already there, they might already be generating support calls.

   
ServerTelecoms

Upgrading Small Business Server 2003 to Exchange 2007

For clients who have outgrown SBS 2003, or who just can’t wait any longer for Exchange 2007, migrate them to a new server that’s 64-bit. Microsoft has made a lot of changes with Exchange 2007. The biggest is a switch to only supporting a 64-bit version.

   
Business ContinuityThe Business

How to write an IT service-level agreement

A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.

 

 
   
ClientClient Resources

Limitations of VDI

Before deploying VDI, it is important to understand the limitations of the technology.

   
The Business

Death and ever-more complicated taxes

January 1, 2010 saw the first of five sets of annual changes intended to cut down on VAT fraud and ease cross-border commerce within the EU. Ignorance is perilous…

   
SecurityClient

PDF Security: obfuscated code, hackers and other threats

Hackers are finding increasingly inventive ways of exploiting holes in Acrobat.
The same rich content that makes PDF so useful to businesses can also make it a security risk. Embedding links, images, tables and media uses JavaScript and that allows PDF files to be exploited as an attack vector for hackers.

   
ServerBusiness Continuity

Setting up Windows Home Server in the office

The stay at home server turns out to be the little server that could, with plenty of business friendly features.
Even the smallest business will find a server useful, whether it’s just for sharing files and connecting them to the Web or delivering applications.

   
ServerClientTelecoms

Small Business Applications for Blackberry

BlackBerry is more than a phone with secure email; it’s also an application platform, with plenty of business-focused applications and tools. Even though App World adds a one-stop shop for trials and downloads you still want to be involved in recommending business BlackBerry apps to your customers, so here are our top picks.

   
The Business

Key Partner Programmes

Microsoft Partner Programme https://partner.microsoft.com/UK/

Signing up as a Microsoft partner gives you access to information, technical and pre-sales support, training (online and locally), certification courseware materials, analyst reports, sales and marketing tools

   

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Need to reset a Windows Mobile handset? This list covers about a dozen phones; if yours isn't here, try holding different combinations of buttons as you restart or power up.
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