• Security

    Danger, USB!

    USB has given us fast, easy access to devices and files – but it’s also a security nightmare. How can you lock it down for clients?
    read more
  • The Business

    Automated sales tools

    Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?
    read more
Server

Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

   
ClientThe Business

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

   
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
ServerNetworkBusiness Continuity

Rebuilding a NAS appliance RAID array

Disks fail, and RAID arrays need rebuilding. Be prepared for the worst – and keep your clients’ data safe.

   
ClientClient Resources

The architecture of VDI

The architecture for VDI is really very simple and the basics do not differ between the various VDI vendors. 

   
ServerNetworkBusiness Continuity

Setting up SANmelody to create your own Storage Fabric

Setting up SANmelody to create your own storage fabric


When you install the operating system on the storage server do not format the disks you will use for storage, just initialise them. The storage software will take care of everything else.

   
Client

Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 
   
ServerServer Resources

What you can do with the second SBS server licence

Small Business Server Premium Edition comes with a licence for a second server (running Windows Server 2008 rather than SBS).

   
ServerNetworkClient

Managing networks with System Center Essentials 2007

Microsoft’s System Center tools manage everything from updates to virtualisation. Now there’s a version that will help you manage an entire SME from one screen.

   
Fluff

The Case of the Headless Corpses, Part 2

In which a crime is solved – and then unsolved again thanks to a piece of mouse fluff.

   

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