Dealing with what’s different in Small Business Server 2008

SBS 2008 has some long-awaited features, including Exchange Server 2007, and it’s far simpler to set up, but it also drops features like firewalling, VPN and some backup options. What do you gain, what do you lose and what do you need to do about it?

The Business

Partner Focus: Robert Epstein, Microsoft

A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.

ServerThe Business

GFI tools for management

Keep track of customer servers and workstations with this remote monitoring and management software.


Handling virtual and physical servers together

Microsoft’s own tools don’t support clustering between physical and virtual machines. This means that customers can end up with spare servers that they don’t believe they need.

Business Continuity

Protecting against power issues in a small office takes more than picking a UPS

Protect computers from power problems and you can extend their working life as well as avoiding downtime and possible data corruption. Losing data on a laptop or desktop is bad enough, but losing a server to a power surge or power cut can be much more severe, potentially even a threat to the business. Losing a mail server or a major database can lead to serious data corruption that will take you time, perhaps even days, to resolve. During that time, your customer’s business is being impacted, and even if they’ve ignored your advice they’re likely to blame you, so you need to explain the danger and convince them to protect their systems.

The Business

Microsoft Support Lifecycle

Microsoft Support Lifecycle
When a new service pack is released, Microsoft will provide either 24 months of support for the previous service pack (for Windows) or 12 months for all other products. Keep an eye on what will need updating when, to stay in support.


Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

ClientClient Resources

Lock down shared PCs with Windows SteadyState

When you’re responsible for the smooth running of computers in a small office, one problem you’ll quickly encounter is that of people making changes that cause problems.

ServerThe Business

Selling the first server

A server can make life easier for a small business customer and for you – but how do you convince them of that?

Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.

The Business

How to get paid on time

Get your payment terms straight from the start and follow up on invoices professionally to deal with problem payers



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  businesses Governance, risk and compliance aren't just for big business, and they're not just a burden of red tape. The better the governance, risk and compliance policies of a company, the better it does at business. This guidance from the IT Policy Compliance Group is specifically written for small business; take a look to see what you should be recommending strategically. read more


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