SBS 2008 has some long-awaited features, including Exchange Server 2007, and it’s far simpler to set up, but it also drops features like firewalling, VPN and some backup options. What do you gain, what do you lose and what do you need to do about it?
A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.
Keep track of customer servers and workstations with this remote monitoring and management software.
Protect computers from power problems and you can extend their working life as well as avoiding downtime and possible data corruption. Losing data on a laptop or desktop is bad enough, but losing a server to a power surge or power cut can be much more severe, potentially even a threat to the business. Losing a mail server or a major database can lead to serious data corruption that will take you time, perhaps even days, to resolve. During that time, your customer’s business is being impacted, and even if they’ve ignored your advice they’re likely to blame you, so you need to explain the danger and convince them to protect their systems.
Microsoft Support Lifecycle
When a new service pack is released, Microsoft will provide either 24 months of support for the previous service pack (for Windows) or 12 months for all other products. Keep an eye on what will need updating when, to stay in support.
Server installations go wrong for any number of reasons, especially when it’s the first time the business has had a server, and for the strangest reasons. The server was built to specification. The engineer was on time and eager to start. The problem? The customer didn’t like the colour.
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