IT Expert Magazine

Telecoms

Bridging PBX to VoIP using a hardware gateway or VoIP enabled router

The simplest way to bridge between VoIP and conventional telephony systems is by installing a hardware gateway, or a VoIP-enabled router.
 
Business ContinuityThe Business

How to write an IT service-level agreement

A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.

 

 
 
ServerServer Resources

What you can do with the second SBS server licence

Small Business Server Premium Edition comes with a licence for a second server (running Windows Server 2008 rather than SBS).

   
NetworkClient

Mac printing in a Windows world

When a Mac turns up at a previously Windows customer, one of the things you’ll need to help them do is get it to print to the existing network printers rather than buying a new printer just for the Mac.

 
SecurityTelecoms

Supporting mobile email on multiple handsets

Everyone wants mobile email - but not every mobile phone is suitable for business email. Use these tips and tools to secure Exchange servers and make them work with more than Windows Mobile handsets.

   

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MS-SMB-Report-2009
Microsoft SMB Insight Report (2.2MB)

Because they can respond so quickly as business conditions change,small and midsize companies have an advantage in a volatile and uncertain economic climate".
Steve Ballmer, CEO, Microsoft

IT EXPERT TOP TIP

Governance, risk and compliance aren't just for big business, and they're not just a burden of red tape. The better the governance, risk and compliance policies of a company, the better it does at business. This guidance from the IT Policy Compliance Group is specifically written for small business; take a look to see what you should be recommending strategically. http://www.itpolicycompliance.com/guidance/smb_special_interests/ read more

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