remote desktop

Monitoring servers remotely

Staying on top of customer servers without making a visit using logs, scripts and consoles – and how Windows Server 2008 helps

Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 

Hosting Remote Applications over the Internet with Terminal Services

Giving small business users the applications they want, available everywhere? It’s actually easier than you think. With the release of Windows Server 2008, the venerable Terminal Services gains a host of new capabilities.

 

Managing Mobile Devices: Anywhere, Anytime

Remote support is one of those bugbears that is never going to go away. At least with PCs and laptops you know where you are, and remote desktop tools make it easy to log in and take control of a user’s PC. You can grab logs, check files, and see just what your users see.

Staying up while you recover: Double-Take Cloud provides easy server protection

Building a backup and disaster recovery service can be time consuming and costly. You need access to a data centre where you can site racks, servers, storage and have sufficient bandwidth to support the service. Alternatively, you could just take advantage of the cloud and leave your cloud supplier to take care of all that.

Download


Subscribe and get the magazine in the post before it's online

Subscribe and get access to all of the back issues

To read a sample eMagazine - March 2010

 
FREE SUBSCRIPTION!
Banner

IT EXPERT TOP TIP

None of your customers are complaining about viruses, their network being slow or strange things happening on their new PDAs and laptops; is it time to take the afternoon off? Maybe, but before you do, make sure things will look as good next week by making sure you know what you’re defending against. Microsoft has a set of resources at http://technet.microsoft.com/en-us/security/cc514043.aspx covering the current threat landscape and showing ways to help protect your clients and their customers, including analyses of data collected from millions of users, strategies, mitigations and countermeasures. read more

TAKE THE POLL

Unified communications

Banner

The #1 Bestseller for Only 77p

RECENT COMMENTS