Remote Messenger

Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 

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IT EXPERT TOP TIP

You don't have to go to the conference to see the vmworld sessions; many of them are available free on the Web. Virtualising Exchange (http://www.vmworld.com/vmworld/static/sessions/2008/europe/AP03.html) and VMware Site Recovery manager (http://www.vmworld.com/vmworld/static/sessions/2008/europe/BC01.html) are well worth a look. The Expert Sessions at http://www.vmworld.com/vmworld/community/experts?src=NEWS_08Q3_VMW_OTHER_VMWORLDCOMNEWS_EXPERTS cover third-party tools for VMware.
http://www.vmworld.com/vmworld/sessions_2007.jspa read more

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