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Remote Support

The phone rings; “My email isn’t working.” Now you have to decide: do you drive across town to give in-person support, or try to find a solution from where you are sitting? Personal visits for every support request are impractical, but telephone support can be frustrating and, at worst, a waste of time when a visit proves necessary after all.

 

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Need to reset a Windows Mobile handset? This list covers about a dozen phones; if yours isn't here, try holding different combinations of buttons as you restart or power up.
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