Telecoms Resources
RIM provides plenty of support tools for anyone setting up a BES, including a tool kit full of helpful videos:
www.blackberry.com/select/toolkit
If you’re having problems with BES, it’s well worth spending some time in the community forums, where you’ll see plenty of tips from BES administrators all over the world: http://supportforums.blackberry.com/rim/board?board.id=BlackBerryEnterpriseSolution
Another source of useful community-driven information is the BlackBerry Forums site – especially its BES Admin Corner:
www.blackberryforums.com/bes-admin-corner/IT Expert recommends Network Fish as an approved Blackberry Enterprise Server installation specialist
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