• The Business

    Let financing take the strain

    Customers are looking for alternatives to bank loans and retained capital to fund IT purchases. Leasing and vendor finance is one option, but how should IT consultants navigate the financial maze?
    read more
  • The Business

    How to write an IT service-level agreement

    A service-level agreement manages expectations and improves communication when you’re starting your relationship with a customer as well as when things go wrong.    
    read more
The Business

Do you get your cut from the cloud?

Cloud computing stands to be the most significant transformation for the IT industry in a generation. Analysts predict that within a few years, almost all companies will run at least some of their IT in the cloud; a minority will run all their computing that way.

   
The Business

Partner Focus: D-Link

IT Expert spoke to Andrew Mulholland, marketing manager at D-LINK, the networking equipment vendor, and asked this channel-focused company how it is winning business from the big names, and how it is boosting its channel programmes.

   
The Business

Understanding Licensing

Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help

   
ClientThe Business

Buying Laptops for Small Business

The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.

   
The Business

Partner Focus: Peter-Hortensius-Lenovo

The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.

   
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
The Business

Contract Disputes

EDS-Sky dispute is a warning to all.

   
The Business

Partner Focus: Robert Epstein, Microsoft

A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.

   
The Business

Social networking for your business

Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?

   
The Business

Death and ever-more complicated taxes

January 1, 2010 saw the first of five sets of annual changes intended to cut down on VAT fraud and ease cross-border commerce within the EU. Ignorance is perilous…

   

Download


Subscribe and get the magazine in the post before it's online

Subscribe and get access to all of the back issues

To read a sample eMagazine - March 2010

 
FREE SUBSCRIPTION!
Banner

IT EXPERT TOP TIP

Need to fit more memory, a new hard drive or a replacement optical drive to a Mac? Even if you're experienced with Macs it can be tricky to deal with the range of cases and connectors used in different models, and if you only deal with a handful of Macs across all your clients it’s hard to stay up to date. This site has installation videos going back to the G4 PowerBook and G3 blue&white desktop Mac.
http://eshop.macsales.com/tech_center/installation_2.cfm read more

TAKE THE POLL

Unified communications

Banner

The #1 Bestseller for Only 77p

Key resources

Login to view Key Resources

RECENT COMMENTS