• The Business

    Partner Focus: D-Link

    IT Expert spoke to Andrew Mulholland, marketing manager at D-LINK, the networking equipment vendor, and asked this channel-focused company how it is winning business from the big names, and how it is boosting its channel programmes.
    read more
  • The Business

    Business Intelligence for Small Businesses with SQL Server

    In these times of economic uncertainty, it is vital for your customers to understand how their business is performing. Are they losing customers? If so which ones, and are they gaining others? What do the new customers buy?  
    read more
The Business

Do you get your cut from the cloud?

Cloud computing stands to be the most significant transformation for the IT industry in a generation. Analysts predict that within a few years, almost all companies will run at least some of their IT in the cloud; a minority will run all their computing that way.

   
The Business

Partner Focus: D-Link

IT Expert spoke to Andrew Mulholland, marketing manager at D-LINK, the networking equipment vendor, and asked this channel-focused company how it is winning business from the big names, and how it is boosting its channel programmes.

   
The Business

Understanding Licensing

Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help

   
ClientThe Business

Buying Laptops for Small Business

The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.

   
The Business

Partner Focus: Peter-Hortensius-Lenovo

The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.

   
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
The Business

Contract Disputes

EDS-Sky dispute is a warning to all.

   
The Business

Partner Focus: Robert Epstein, Microsoft

A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.

   
The Business

Social networking for your business

Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?

   
The Business

Death and ever-more complicated taxes

January 1, 2010 saw the first of five sets of annual changes intended to cut down on VAT fraud and ease cross-border commerce within the EU. Ignorance is perilous…

   

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You want the PCs you support to have the right time for more reasons than keeping the users happy; for one thing, if every PC has a slightly different time, finding which version of a file was updated most recently gets much more complicated. Get your head around the Windows Time Service at http://technet.microsoft.com/en-us/library/cc773013.aspx, get the commands for making a PC get its time from the domain at http://technet.microsoft.com/en-us/library/cc758905.aspx and if you want a an alternative time server use uk.pool.ntp.org to get the time from a random time server in the NTP Pool Project (read about the project at http://www.pool.ntp.org/use.html) read more

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