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The Business

Partner Focus: Aamir Paul, Dell

Aamir Paul, director, Advanced Systems Group SMB, EMEA, at Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.

   
The Business

Hardware Recycling: Making money from green

Dealing with end-of-life hardware can be a burden for it consultants, but managing recycling and trade-ins for clients provides a business opportunity, as well as a chance to help the environment.

   
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
ServerThe Business

GFI tools for management

Keep track of customer servers and workstations with this remote monitoring and management software.

   
SecurityThe Business

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?

   
ServerNetworkThe Business

Planning an Upgrade with MAP Toolkit 4.0

Keeping up with technology changes is a challenge for both consultants and their customers. Server virtualization is now fully integrated into Microsoft’s platform, with the advent of Hyper-V in Server 2008.
   
TelecomsThe Business

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.
   
ClientThe Business

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage whatthey know about their customers.

   
The Business

HP Partner Focus, Garry Veale | Video Interview

If you don’t think of HP for storage, think again: nearly half of all the disk drives manufactured worldwide are sold by HP. 

   
The Business

Business Intelligence for Small Businesses with SQL Server

In these times of economic uncertainty, it is vital for your customers to understand how their business is performing. Are they losing customers? If so which ones, and are they gaining others? What do the new customers buy?

 

   


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issue March 2010

To read a sample please
download Jan/Feb 2009
IT-Expert-Magazine-Vo2-Ed1.pdf

 

MS-SMB-Report-2009
Download the Microsoft SMB
Insight Report 2009

“Because they can respond so quickly as business conditions change,small and midsize companies have an advantage in a volatile and uncertain economic climate".

Steve Ballmer, CEO, Microsoft

IT EXPERT TOP TIP

If you're trying to solve connectivity problems at a customer site, you can ask a colleague back at your office to use ping and traceroute to see how the network appears to the outside world; or you can use the tools at http://www.heise-online.co.uk/networks/nettools/ to do it yourself. There are tools for looking up Mac addresses and calculating subnet masks too. If you need a more detailed trace, http://w3dt.net/tools/pathping has a pathping tool.
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