• The Business

    Setting rates: should you charge the same rates to all IT clients?

    Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
    read more
  • The Business

    Saving power, saving money with a green energy audit: cut printer costs and create power plans

    Cold mornings and the clocks going back are going to put up heating and lighting bills for businesses as winter draws in, but increasingly IT is putting up the electricity bill too. Power prices have increased significantly this year and it’s not yet clear whether they have peaked. Offer customers a power audit that covers printing, servers, desktop PCs, storage and peripherals or include it when you’re planning a new deployment to sweeten the deal — and try it out in your own office to find out how much you can save by managing IT power.  
    read more
The Business

Do you get your cut from the cloud?

Cloud computing stands to be the most significant transformation for the IT industry in a generation. Analysts predict that within a few years, almost all companies will run at least some of their IT in the cloud; a minority will run all their computing that way.

   
The Business

Partner Focus: D-Link

IT Expert spoke to Andrew Mulholland, marketing manager at D-LINK, the networking equipment vendor, and asked this channel-focused company how it is winning business from the big names, and how it is boosting its channel programmes.

   
The Business

Understanding Licensing

Software licensing is increasingly complex, but with clients facing fines for under-licensing, you have a duty – and an opportunity - to help

   
ClientThe Business

Buying Laptops for Small Business

The lowest price isn’t always the best value; paying a little extra for a notebook that’s designed for business could be a better deal.

   
The Business

Partner Focus: Peter-Hortensius-Lenovo

The computer maker Lenovo has 9% of the worldwide PC market, and in 2009 it ranked as the world’s fast-est-growing PC company. In the three months to December 31st, Lenovo grew sales by 42%, against an industry av-erage of 17%. We asked Lenovo what that means for small business resellers.

   
The Business

Automated sales tools

Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?

   
The Business

Contract Disputes

EDS-Sky dispute is a warning to all.

   
The Business

Partner Focus: Robert Epstein, Microsoft

A good working relationship with Microsoft is often the lifeblood of any IT consultancy or reseller business. Microsoft still sells the vast majority of its products through the channel, but recent moves into cloud-based services have led some firms to worry that Microsoft might bypass them, and sell directly to SMEs.

   
The Business

Social networking for your business

Once considered a fad for teenagers, social media tools have become accepted components of any business’s marketing strategy. Dell is on Facebook; SAP is on LinkedIn; IBM has a large presence on the animated virtual world Second Life. Should you be there, too?

   
The Business

Death and ever-more complicated taxes

January 1, 2010 saw the first of five sets of annual changes intended to cut down on VAT fraud and ease cross-border commerce within the EU. Ignorance is perilous…

   

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IT EXPERT TOP TIP

You don't have to go to the conference to see the vmworld sessions; many of them are available free on the Web. Virtualising Exchange (http://www.vmworld.com/vmworld/static/sessions/2008/europe/AP03.html) and VMware Site Recovery manager (http://www.vmworld.com/vmworld/static/sessions/2008/europe/BC01.html) are well worth a look. The Expert Sessions at http://www.vmworld.com/vmworld/community/experts?src=NEWS_08Q3_VMW_OTHER_VMWORLDCOMNEWS_EXPERTS cover third-party tools for VMware.
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