Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

GFI tools for management

Keep track of customer servers and workstations with this remote monitoring and management software.

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?

Planning an Upgrade with MAP Toolkit 4.0

Bringing VoIP in house

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage whatthey know about their customers.

HP Partner Focus, Garry Veale | Video Interview

If you don’t think of HP for storage, think again: nearly half of all the disk drives manufactured worldwide are sold by HP. 

Business Intelligence for Small Businesses with SQL Server

In these times of economic uncertainty, it is vital for your customers to understand how their business is performing. Are they losing customers? If so which ones, and are they gaining others? What do the new customers buy?

Selling White Label Services

Reselling services represent a significant – and growing – part of the business for many IT consultants. Margins on IT hardware, and to a lesser extent, software, have fallen steadily. The fees that can be charged for higher-value work, such as code customisation and application testing, have also come under pressure, not least because of competition from suppliers in markets such as India or Eastern Europe and Russia.

Leasing Tax Breaks

The main reason companies lease high-value equipment is to spread the cost and to preserve capital. But there are also tax advantages to leasing equipment.