• The Business

    Automated sales tools

    Marketing collateral, sales tools, and automated reports can save a lot of time in preparing quotations. But will they alienate your customers or win you business?
    read more
  • The Business

    Setting rates: should you charge the same rates to all IT clients?

    Probably the stickiest moment in agreeing a new piece of work is the one when the client asks, “What do you charge?” The natural temptation is to say, “As much as possible.” How do you really decide on a price?
    read more
ServerClientThe Business

Windows 7 upgrade tools

Windows 7 is proving as popular as Microsoft could have hoped and you can expect to have customers ask you to upgrade them. What tools are on offer to help you to help them?

   
The Business

Partner Focus: Aamir Paul, Dell

Aamir Paul, director, Advanced Systems Group SMB, EMEA, at Dell

Small businesses depend more than ever on technology, but also face a growing challenge when it comes to managing their IT assets.

   
The Business

Hardware Recycling: Making money from green

Dealing with end-of-life hardware can be a burden for it consultants, but managing recycling and trade-ins for clients provides a business opportunity, as well as a chance to help the environment.

   
TelecomsThe Business

Bringing VoIP in house

For growing businesses, an on-premise IP PBX offers flexibility and room for growth. But how do you pick the right set up for clients?

   
ServerThe Business

GFI tools for management

Keep track of customer servers and workstations with this remote monitoring and management software.

   
SecurityThe Business

Getting ISO27001 Certification

The requirement for information security certification is spreading from large organisations to small ones. What’s involved, and do you need it?

   
ServerNetworkThe Business

Planning an Upgrade with MAP Toolkit 4.0

Keeping up with technology changes is a challenge for both consultants and their customers. Server virtualization is now fully integrated into Microsoft’s platform, with the advent of Hyper-V in Server 2008.
   
TelecomsThe Business

Bringing VoIP in house

For business, IP telephony and voice over IP is starting to displace conventional phone services. According to industry analysts Forrester, as many as 47% of businesses in Europe and the US have either deployed, or are rolling out, an IP-based phone system.
   
ClientThe Business

Managing Customer Relationships with CRM Software

Customer relationships are more important than ever in this business climate, but while even small companies save computerised their order books, far fewer are using the tools available to help manage what they know about their customers.

   
The Business

HP Partner Focus, Garry Veale | Video Interview

If you don’t think of HP for storage, think again: nearly half of all the disk drives manufactured worldwide are sold by HP. 

   

Download


Subscribe and get the magazine in the post before it's online

Subscribe and get access to all of the back issues

To read a sample eMagazine - March 2010

 
FREE SUBSCRIPTION!
Banner

IT EXPERT TOP TIP

VisioAutoExt is a library for using Visio 2007 from C#, but even if you don’t want to write your own Visio add-ins it’s a good reference for understanding how you can automate common Visio tasks; get it at http://www.codeplex.com/visioautoext. If you prefer to use VB, http://support.microsoft.com/kb/309603 explains how to use OLE automation in Visio and Boxes and Arrows has an excellent guide to how to use Excel lists as the source for generating Visio diagrams at http://www.boxesandarrows.com/view/automating_diagrams_with_visio. read more

TAKE THE POLL

Unified communications

Banner

The #1 Bestseller for Only 77p

Key resources

Login to view Key Resources

RECENT COMMENTS