The Business

Microsoft Support Lifecycle

Microsoft Support Lifecycle
When a new service pack is released, Microsoft will provide either 24 months of support for the previous service pack (for Windows) or 12 months for all other products. Keep an eye on what will need updating when, to stay in support.


 

Recently retired
Products and service packs that have come out of support this year; upgrade to the current service pack to get back in support.

    * Visual Studio 2005 Service Pack 0 8-Jan-2008
    * BizTalk Server 2004 Service Pack 1 8-Jan-2008
    * Commerce Server 2002 Standard Edition Service Pack 3 8-Jan-2008
    * Exchange Server 2003 Service Pack 1 8-Jan-2008
    * Identity Integration Server 2003 Service Pack 1 8-Apr-2008
    * SQL Server 2005 Service Pack 1 – all editions, 32-bit & 64-bit 8-Apr-2008
    * Dynamics AX 3.0 Service Pack 5 8-Jul-2008
    * Microsoft Commerce Server 2007 Service Pack 0 8-Jul-2008
    * Systems Management Server 2003 Service Pack 2 8-Jul-2008
    * Virtual Server 2005 R2 Enterprise Edition Service Pack 0 8-Jul-2008
    * Virtual Server 2005 R2 Standard Edition Service Pack 0 8-Jul-2008

 

The next two years
Products that will come out of support before the end of 2010; plan ahead to update service packs to stay supported.

14-Oct-2008


    * SharePoint Portal Server 2003
    * Dynamics AX 4.0 SP1
    * Office 2003
Service Pack 2 – all editions
    * Project 2003
Service Pack 2
    * Project Server 2003
Service Pack 2a
    * Visio 2003
Service Pack 2
    * BizTalk Accelerator For SWIFT 2.1
Service Pack 0


13-Jan-2009


    * Internet Security & Acceleration Server 2004
Service Pack 2
    * Windows Rights Management
Services Service Pack 1
    * Windows SharePoint Services 3.0
Service Pack 0
    * Expression Web
Service Pack 0
    * Office InterConnect 2007
Service Pack 0
    * Office Project 2007
Service Pack 0
    * Office SharePoint Designer 2007
Service Pack 0
    * Office Visio 2007
Service Pack 0
    * 2007 Microsoft Office Suite
Service Pack 0
    * Exchange Server 2007
Service Pack 0


14-Apr-2009

    * System Center Essentials 2007
Service Pack 0
    * Windows Server 2003 R2
Service Pack 0 – all editions, 32-bit & 64-bit
    * Windows Server 2003
Service Pack 1 – all editions, 32-bit & 64-bit
    * Windows XP Professional x64 Edition
Service Pack 0
    * System Center Configuration Manager 2007
Service Pack 0


13-Apr-2010

    * Windows Vista
Service Pack 0


13-Jul-2010

    * Windows XP Home Edition
Service Pack 2
    * Windows XP Media Center Edition 2002
Service Pack 2
    * Windows XP Media Center Edition 2004
Service Pack 2
    * Windows XP Professional
Service Pack 2
    * Windows XP
Service Pack 2
    * Windows XP Tablet PC Edition
Service Pack 2
    * Internet Explorer 6
on all editions of Windows XP ServicePack 2 (including Tablet PC edition)


 
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If you're supporting en users who need to transfer files by FTP occasionally, explaining how to use FTP every time can get frustrating. Map an FTP site as a custom network location and they can do it through the familiar Explorer window. If you only have a couple of machines you can choose Tools >Map Network Drive… in Explorer and click the link 'Connect to a Web site that you can use to store your documents and pictures' to open a wizard that creates a network location. Select 'Choose a custom network location', type in the FTP address and fill in the user name and password. You can also create mapped drives and network places on the Environment tab of the user's Active Directory object - but if you have a lot of users to set up, put it in the logon script for the user profile under Active Directory Users and Computers.
If you're running into problems with Group Policy Objects, check this handy summary of the rules at http://support.microsoft.com/kb/555991/en-us. read more

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